Executive Director

The Road Home’s mission is to help people move out of homelessness and into housing in the community.  As a leader in the field of homeless and housing services, The Road Home is a robust and dynamic organization continuously seeking to grow and deepen our impact by further developing our programs to end homelessness.  We will continue to build a data-driven, outcomes-oriented culture that emphasizes the importance of continuous learning and growth.

The Road Home seeks an experienced Executive Director (ED) to strategize with our team of senior managers in formulating the Agency’s future direction and initiatives. The Executive Director will provide leadership and vision to our Agency, reporting to the Board of Trustees. The Executive Director will work in collaboration with all Agency staff, the Board of Trustees, and other stakeholders and constituents to advocate for our guests.

The Executive Director must serve as the primary spokesperson to the organization’s Board, staff, guests, key partners and donors, the media, and the general public. The Executive Director must be emotionally intelligent, have strong interpersonal skills, and be an effective communicator. S/he must have the ability to address and solve problems as they arise.

The successful candidate must be flexible, a team player, and capable of collaborating with program and fundraising teams. S/he should be approachable and value the perspectives of others. S/he should understand the importance of culture and demonstrate the ability to grow and sustain an organization. The Executive Director must be strongly committed to the mission of The Road Home.

Organizational Leadership

• Inspire, motivate, and lead the Agency.
• Act as a servant leader, identifying opportunities to build strong relationships across the organization and to encourage a culture of collaboration.
• Serve as a thought leader and member of the Executive Team in setting organizational vision and strategy.
• Manage, mentor, and coach direct reports to ensure individual growth and success.
• Maintain and promote development of an environment in which shelter and housing programs are aligned, integrated and transparent with each other, and all parties are working to achieve mission success.
• Make safety of our guests in our resource centers and housing a top priority for the organization.
• Work transparently, comfortably and effectively with stakeholders and staff members in many different settings.
• Create an equitable and inclusive work environment by providing opportunities for regular and open communication and by establishing the value of teamwork.
• Foster innovation and strategic thinking encouraging creative problem-solving and open idea-sharing.
• Ensure personal and staff behaviors are aligned with the core values of the Agency.

Public, Government and Partner Relations

• Act as champion of the Agency to media, funders and partners.
• Oversee marketing, fundraising and other communications efforts.
• Build trusting, long-lasting relationships with funders and donors, community partners, legislative contacts, and other stakeholders in the community.
• Attend events, community meetings, fundraisers and other activities that will promote the importance of the Agency’s mission.
• Serve as the primary contact for the media, and develop good media relations.
• Maintain and continue to strengthen key community relationships and develop new relationships as appropriate.
• Effectively engage constituents across the political spectrum in non-partisan approaches to achieve policy impact and public funding support.
• Be actively involved in the civic and political environment in the community in an effort to build the Agency’s reputation.
• Serve as the Agency’s primary spokesperson.

Management and Oversight

• Guide Agency staff in establishing employment and administrative policies and procedures for all functions and for the day-to-day operation of The Road Home.
• Engage in fundraising, donor relations, and developing other revenue sources.
• In collaboration with senior management, regularly evaluate systems and processes, recommending changes and enhancements that will further Agency efforts to operate efficiently and economically, and provide the best stewardship for funds donated and granted to the Agency.
• Stay abreast of research, best and emerging practices and evidence-based programs in order to incorporate continual improvement into Agency programs.
• Provide sound fiscal management that focuses on operating within the approved budget and maintaining a positive financial position.
• Ensure that high-level Agency decisions follow internal policy and procedure, comply with requirements of funders and regulatory agencies, and meet the requirements of the Office of Management and Budget’s Uniform Guidance 2 CFR 200.
• Review and approve contracts and grants.
• Establish a process for succession planning for Agency Executive, Director and Manager-level positions.
• Hold responsibility for effective administration of The Road Home’s operations.

Relationship with the Board of Trustees

• Maintain a transparent and productive relationship with the Board by ensuring regular communication and reporting.
• Assist the Board in making fundamental decisions, preparing strategic plans and creating and maintaining policies.
• Prepare a monthly Board Executive Director report, and other items for update as requested by the Board.
• Ensure fiscal integrity of financial reporting to the Board and committees.
• Communicate effectively with the Board and provide all information necessary for the Board to function properly and to make informed decisions.
• Be accountable to the Board of Trustees and responsible for administering jointly developed policies and sound programs to meet the needs of the underserved in our community.
• Ensure Agency Bylaws are followed and work with the Board to update as needed.

Strategic Planning

• Lead and/or oversee strategic and financial planning for the organization, collaborating with other senior staff to develop both short-term and long-range strategic goals.
• Assess the financial implications of new programs and ventures.
• Work in partnership with the Board of Trustees, senior Administrative Staff, and the Development Director to explore and secure new sources of public and private funding.
• Keep abreast of legislative and community changes that will impact the Agency and those the Agency serves.
• Play a leadership role in policy and advocacy efforts as a strategic advocate for the individuals the Agency serves.

Agency Enhancement

• Participate in and support Agency initiatives, events, and training programs.
• Interact with peers, guests, volunteers, visitors and general public in appropriate and courteous manner.
• Support the Agency mission, demonstrate willingness to work and cooperate with others.
• Incorporate new skills into job, responsibilities, and share information with associates.
• Provide active training opportunities for all direct reports as well as training related to the Agency mission and objectives.

Other duties as assigned

Education and Experience

Master’s Degree in Business Administration, Public Administration, Social Work, or related field required.

Ten years management experience working for a non-profit organization, or similar human services organization preferred.

Ten years of experience in supervision of staff, including hiring, training, evaluation, and termination preferred.

Five years of experience in areas such as public speaking, media presentations, and public relations preferred.

Experience working with a wide variety of people, including staff, board members, volunteers, community organizations and government agencies.

Skills and Requirements

1. Passion for the Agency mission and commitment to serve the underserved.
2. Willingness to learn about Trauma Informed Care, Housing First, Shelter Safety and other Agency initiatives.
3. Knowledge of national, state and local homelessness policies and experience in the policy-making process.
4. Experience managing finance in an executive or managerial capacity, preferably in a non-profit organization.
5. High level strategic thinking and planning. The ability to envision and convey the organization’s strategic future to the staff, Board, volunteers and donors.
6. Understanding of the dynamics of effective funding plans, systems and programs.
7. Ability to develop and implement programs with limited resources and to adjust programs to meet economic and population demands.
8. Ability to present complex information clearly, accurately and transparently.
9. Sufficient competence and professional stature to advise Program Directors and Board Committees on financial matters pertaining to cash-flow, budget and contracts/grants.
10. Detail-oriented, analytical, ethical, responsible and self-motivated.
11. Strong work ethic, with a high degree of energy.
12. Ability to work collaboratively and collegially with emotional intelligence.
13. Excellent oral, written, and interpersonal communication skills.
14. Strong organizational and time management skills, including planning, delegating, and task facilitation.

1. Excellent public speaking and presentation skills.
2. Skilled at multi-tasking.
3. Team player.
4. Must be able to pass a pre-employment background test and drug screen.

Physical and Equipment Requirements

Ability to sit and walk for an hour or longer at a time

Ability to lift 10 pounds (files, etc.)

To apply, please email your resume and cover letter to resumes@theroadhome.org.  Please include the job title Executive Director in the subject line.

The Road Home is an Equal Opportunity Employer