Resident Services Coordinator

Resident Services Coordinator

Resident Services Coordinator 150 150 chpcareers
Community Housing Partners
November 3, 2022
Newport News
Job Type
Contact Name (not public)
Lateffa Smith


The RSC position is responsible for conducting individual and/or community assessments to determine service needs and ensure that service delivery addresses the current client/population and service needs.  RSC will deliver programs in accordance with proprietary programs/curriculum. Lite-touch case management services to seniors and adults with disabilities are the main function of the position.  Additionally, RSC is responsible for actively building and maintaining partnerships with community agencies, universities, government, business leaders, law enforcement, and communities of faith to ensure CHP’s clients' access to needed support and services.  The RSC is responsible for compliance and maintaining data on program activities and outcomes as well as all on-time reporting to grantors and funding sources. The RSC is responsible for the implementation and coordination of service delivery to individuals’ families within an assigned geographic area encompassing central Virginia, including Henrico, Farmville, Charlottesville, Lexington, Amherst, and Covington areas.

The ideal candidate should possess effective communication and interpersonal skills, stellar customer service skills, strong problem-solving skills, and the ability to establish effective working relationships with diverse residents, co-workers, and community partners.  Proficient with internet research, and Microsoft Office suite. Extensive knowledge of community resources to support and sustain residents’ self-sufficiency and stability. Should be able to work independently as well as to work within a team-oriented environment.  Previous experience working with senior/disabled populations, case management, benefits and entitlements, and in-home or facility-based services required.

  • High School Diploma or equivalent plus 2 years experience working in the human services/social services field; OR
  • Bachelor’s degree in the human services/social services field plus 1 year of work experience in the human services/social services field
  • At least 1 year of the experience must include experience working in the area of focus delivering Senior Services.

The compensation for this 40-hour-per-week position includes generous paid vacation/holidays/sick leave, health/dental/life/disability insurance, a 403b retirement plan with company match, and more.   Salary depending on qualifications.  Hourly wage band beginning at $18.59 per hour. To learn more about  CHP's employee benefits, please click this link

Community Housing Partners (CHP) values the diversity of backgrounds, experiences, and perspectives among our employees, residents, and partners. We are dedicated to fostering a diverse and inclusive workplace that reflects the communities we serve and allows us to better serve our mission. CHP is committed to providing equal employment and advancement opportunity to all qualified persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or status as a disabled, other protected, recently separated, or Armed Forces Service Medal veteran.  CHP is also committed to an equitable hiring process, and we will provide accommodations in all aspects of that process. If you require accommodation in completing this application, interviewing, or otherwise participating in the employee selection process, please direct your inquiries to Lateffa Smith, HR Coordinator, at  or (540) 299-5477 (phone), (877)540-8049(fax) or 711 (TTY/TDD).


Please note that Community Housing Partners (CHP) does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Recruitment Fee Agreement, CHP will not consider or agree to payment of any referral compensation or recruiter fee. In the event a recruiter or agency submits a resume or candidate without a previously signed agreement, CHP explicitly reserves the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Community Housing Partners.

How To Apply

All interested applicants must complete an application to be considered for hire by applying at