Program Manager

Job Posting: Program Manager (Remote)

Reports to: Director of Programs

Direct Reports: Program Coordinators and Facilitators 

FLSA: Exempt (Full Time) 

Location: Virtual 

Industry: Non-Profit  

ABOUT TRANSFAMILIES

TransFamilies is a nonprofit organization supporting parents and caregivers of trans and gender-diverse children and their families since 2008. Our programs include parent support groups, a trans youth leadership program, special topics groups, and youth support groups. 

TransFamilies is committed to building a community where connections are scarce. Families of trans and gender-diverse children often feel a sense of personal isolation, challenges finding accurate resources, and an inability to connect with other families with shared experiences. Please visit www.transfamilies.org for more information on our work.

OUR MISSION

TransFamilies inspires hope, increases understanding, and creates a visible pathway to support trans and gender-diverse children and all those who touch their lives.

OUR VALUES 

With our organizational values as our foundation, TransFamilies will actively assess and consider what it means to create one over-arching community hub for a collection of many diverse communities.  This will mean life-long attention and commitment to our community and organizational needs.  We hope our “heart first” commitment will be the beacon of light to successfully guide TransFamilies in all our endeavors. For us, those values are heart first, generosity of spirit, compassion, humility, trust, self-awareness, growth & creativity. Please visit www.transfamilies.org for more information on our values.

POSITION OVERVIEW

As a Program Manager, your role will involve supporting the planning, execution, and evaluation of our programs to provide parents and caregivers with the resources and education needed for trans and gender-diverse children. You'll collaborate with the Director of Programs and the Program Coordinators to contribute to program strategies, manage budgets, help establish partnerships, participate in assessments, and stay informed on trends relevant to our mission. Your efforts will support our organizational goals and the specific needs of parents and caregivers.

In this position, you'll work closely with the Director of Programs and program staff to identify priorities and set objectives that support the well-being of trans and gender-diverse children. By providing guidance and support to your team, you'll ensure our programs meet organizational standards and effectively address our community's needs.

We value individuals who can contribute to the design and implementation of our programs, enhancing our outreach, structure, and operational effectiveness. Your ability to adapt, manage multiple tasks, and support the development of our programs will be crucial.

We encourage you to apply if you're motivated to impact families' lives significantly and have the skills to support our programmatic efforts. Join us in our mission to empower parents and caregivers, helping to create a more inclusive and supportive future for trans and gender-diverse children.

Responsibilities 

Program Execution (60%)

• Managing the daily operations of programs supporting parents and caregivers of trans and gender-diverse children, including support groups, resource development and distribution, webinars, and conferences.
• Delivering/Offering custom training programs to communities and organizations, focusing on parental and caregiver support challenges, assistance for transgender and gender-diverse children, and promoting inclusive practices.
• Building partnerships with organizations to support parents and caregivers of trans and gender-diverse children. 
• Representing the organization in various committees, task forces, and collaborations focused on trans and gender-diverse children's welfare.
• Collaborating with community-based partners to enhance support systems for parents and caregivers of trans and gender-diverse children.
• Organizing, managing, and coordinating events aimed at educating, supporting, and empowering families of trans and gender-diverse children.
• Overseeing administrative tasks related to outreach efforts, such as registration processes, promotional materials, and event advertising.
• Collaborating on data collection and evaluation efforts to enhance program effectiveness and inform the community about relevant events and initiatives.

Leadership (20%)

• Supervising and leading team members and facilitators in delivering impactful support to families of trans and gender-diverse children.
• Leading efforts with community organizations, staff, and families to deepen engagement and understanding.
• Informing and mobilizing community partners and families for advocacy and support efforts.
• Overseeing orientation, including bi-monthly audits of materials, and analyzing member attendance, and using data gathered through feedback efforts. 
• Supporting the Director of Programs in making strategic decisions and contributing to developing and enhancing programs and staff training.

Outreach (20%)

• Actively engaging families of trans and gender-diverse children, participating in relevant events, and representing the organization.
• Leading community outreach through events, phone banking, and direct engagement.
• Strengthening and forging new relationships with organizations aligned with the mission of supporting families of trans and gender-diverse children. 

Qualifications

• Dedicated to the organization's mission of supporting families of trans and gender-diverse children.
• Commitment to creating a racially just, equitable, and inclusive organization that supports parents and caregivers of trans and gender-diverse children.
• Strong understanding and experience in social, racial, and trans justice and liberation, with a focus on the unique challenges faced by families with trans and gender-diverse children.
• Minimum two years of experience or substantive knowledge in managing programs for trans and gender-diverse children, caregiver support, and related social justice issues.
• Proven skills in training and facilitating groups.
• Experience building community and advocating for trans and gender-diverse children or related social justice areas.
• Excellent communication skills, both oral and written.
• Language on BlackBot experience ideal but not required
• Strategic thinking, conflict resolution, and negotiation skills.
• Ability to manage multiple projects effectively with solid planning and time management skills.
• Tactful and capable of engaging diverse audiences in discussions about topics relevant to families with trans and gender-diverse children. Familiarity with diverse communities' unique needs and strengths, including rural areas, BIPOC communities, and immigrant populations.
• Collaborative work style, ability to build trust, and adaptability.
• Proficiency in MS Word, Excel, and Outlook.
• Experience in management and leadership roles.
• Experience in working in an organization with a national focus is highly desirable.

REMOTE WORK AND MONTHLY STIPENDS

This role is remote to the continental US. TransFamilies has a five-day, 40-hour work week. All staff receive a monthly stipend of $50 for internet and cell phone. 

COMPENSATION AND BENEFITS

The salary is $58,000, with excellent benefits, including paid medical and dental benefits and an a generous paid vacation schedule. Flexible work hours are friendly for balancing work and personal obligations. 

TransFamilies value mentorship and leadership development and will work with the hired candidate to identify opportunities to support their professional growth at our organization and beyond.

To apply, please submit a cover letter and resume in Word or PDF format to the Program Manager position on our career page at https://transfamilies.bamboohr.com/careers/26. Due to the expected high volume of applications, we cannot accept phone inquiries.

TransFamilies is an equal opportunity employer, and our policy is to comply with all federal, state, and local equal employment opportunity laws. We do not discriminate based on sexual orientation, gender identity or expression, race, color, religion or creed, national origin, ancestry, sex, age, marital status, physical ability, family responsibility, political affiliation, or any other status protected by applicable law.