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Description
Organization Type: Non-Profit, Christian
Position Type: Full-Time; Salaried Exempt
Department: Girls Residential Program (Ages 12-17)
Reports to: Executive Director
Hours: 40+ hours per week, with flexibility if needed for coverage; on-call rotation required.
Salary: Competitive pay and benefits.
Education and Experience:
● Possess a Master’s degree from an accredited college or university in Social Work or a related field with clinical experience;
● Possess a full license as a Clinical Social Worker (LCSW) or Professional Counselor (LPC) or Family and Marriage Therapist (LFMT);
● Must have residential management experience and an understanding of state policies;
● Five years of experience in the social service field required.
Position Summary: The Program Coordinator provides leadership, oversight, and supervision of the staff, volunteers, participants, and facility for the program. This position is responsible for high quality Maximum Watchful Oversight (MWO) program design, implementation, and results to meet organizational goals and individual participant goals, so that participants may benefit from all services provided including therapy, medical care, education, and life skills training.
Vision and Mission:
● Own and develop the clinical and operational vision for all program services
● Develop the organizational continuum of care in partnership with Senior Leadership and Clinical Team
Responsibilities (include but are not limited to):
● Build and maintain a healthy, trusting, cohesive team that works together well to accomplish the mission of the program
● Provide reliable, effective leadership, supervision, and management for program staff, including weekly staff meetings, regular staff evaluations, assessment for training needs, and coordination of annual training
● Communicate effectively and professionally with all stakeholders, both internal and external
● Serve as a therapist as needed for participants
● Ensure the quality development of individual service plans by the Human Service Professional
● Create and maintain staff and program schedules
● Lead clinical meetings and supervises Electronic Health Records (EHR)
● Maintain compliance with program budget
● Ensure the implementation of program policies and procedures are routinely followed, including but not limited to:
○ recordkeeping
○ intake procedures
○ health and safety
○ clinical services
○ educational plans and progress
○ training
○ emergency preparedness
● Positively represent Micah’s Promise in a variety of arenas including tours, development and fundraising activities, speaking opportunities, and events
● Serve as a resource for the Development Director, especially in the grant writing process, as needed
Program Structure:
● Supervise all program operations including but not limited to programming, performance, industry compliance/licensure regulations, and contributing to staff hires
● Assume lead responsibility in maintaining compliance with OPM, RCCL, DFCS, DJJ, and DMST quality standards and guidelines; submit written reports and maintain KPIs as requested for each respective agency
● Responsible and accountable for tracking and reporting quality metrics and key performance indicators as indicated by executive leadership
● Responsible for designing corrective measure protocol in response to deficits in quality metrics and KPIs
● Define, implement, evaluate, and refine program curriculum, policies, and procedures; revise and implement change management as needed
● Utilize a strength-based, trauma-informed approach as the key pillar to the program
● Provide care to program participants without regard to race, gender, ethnicity, religious or spiritual beliefs
● Provide culturally competent care for participants wondering about their sexuality or gender identity, including those who may identify as lesbian, gay, bisexual, transgender, gender-variant, or those who have questions
Healthy Living:
● Develop intentional connections with the program participants and staff members
● Cultivate an atmosphere of mutual respect through words and behaviors
● Provide direction and encouragement to program participants and staff
● Model healthy boundaries and strengths based consequences
● Provide support and crisis intervention as needed
● Embody the spirit of a lifelong learner
Qualifications:
● Administrative, organizational, and computer skills including use of email and GSuite, Microsoft Office
○ Experience with Network Ninja or similar software preferred
● Never have been shown by credible evidence (e.g., a court or jury, a department investigation, or other reliable evidence) to have abused, neglected, sexually exploited, or deprived a child or adult or to have subjected any person to serious injury as a result of intentional or grossly serious injury as a result of intentional or grossly negligent misconduct as evidenced by an oral or written statement to this effect obtained at the time of application and evidence of having made efforts to obtain and evaluate references from previous employers
● Documentation of references (at least two professional and one personal) that attest to the person’s capability of performing the duties of the position and to the person’s suitability of working with or around children and vulnerable populations
● Fully licensed as an LPC, LMFT, or LCSW with an active unrestricted license in the state of Georgia
● Minimum five years of experience in the field of social services
● Minimum three years of experience in an administrative or supervisory capacity
● Experience providing services to youth or young adults, specifically those who are survivors of complex trauma
● Working knowledge of DFCS RBWO state licensure requirements for childcare programs preferred
● Willingness to pursue and participate in continuing education to stay up to date on best practices and regulatory compliance requirements
Position Requirements:
● Minimal local travel required related to participant and program needs, as well as occasional travel for training
● Ability to lift objects up to 25 pounds, work for long periods at a computer, and drive company vehicle as needed
● Ability to administer physical restraints as governed by program policies
● Satisfactory criminal background and fingerprint records check, as required by law
● Clean Motor Vehicle Record
● Documentation from a licensed physician or other licensed healthcare professional of a health screening examination within 30 days of hiring sufficient in scope to identify conditions that may place residents at risk of infection, injury or improper care
● Completion of a biennial training program in cardiopulmonary resuscitation (CPR) and a triennial training program in first aid which have been offered by a certified or licensed healthcare professional within the first 30 days of employment
● Participation in all required trainings required by licensure and organization
Skills & Character Qualifications:
● Strength-based, service driven approach
● Analysis, evaluation, and objective critical thinking
● Initiative for effective administration and organization
● Efficiency and time management across multiple priorities
● Communication and collaboration
● Flexible team player