Operations Manager

Organization:

Started in 2008, the mission of Don’t Forget to Feed Me Pet Food Bank, Inc. (DF2FM) is to supply pet food to local agencies in support of pet owners. By providing pet food for those in need during challenging financial times, we offer an option to surrendering – or worse, abandoning – a family pet.

Position:

The Operations Manager will have overall strategic and operational responsibility for DF2FM programs, staff, and execution of the organization’s mission. Other key duties include fundraising, marketing, and community outreach. The Operations Manager reports to the Don’t Forget to Feed Me Board of Directors.

Responsibilities:

Leadership & Management
• Ensures ongoing programmatic excellence, rigorous program evaluation, and consistent quality of finance and administration. Recommends timelines and resources needed to achieve the organization’s operational and strategic goals.
• Ensures effective tracking of key performance metrics and regularly evaluates programs so successes can be easily communicated to stakeholders and necessary actions can be taken to improve or enhance programs.
• Leads, coaches, develops, and retains staff and volunteers.
• Actively engages stakeholders, including volunteers, donors/funders, community advocates and other supporters.

Operations
• Maintains physical properties of the organization in a good state of repair and good operating condition.
• Performs operational tasks to include coordinating office activities, scheduling and interacting with volunteers, and provision of services.
• Performs other related job duties as assigned.

Financial Performance and Viability
• Responsible for fiscal integrity of the organization. Develops and secures board approval for annual budget.
• Ensures timely and accurate monthly reporting of organization’s financial activity and position.
• Increases overall revenue and financial health by implementing best practices.

Fundraising, Marketing, and Communications
• Assists with all fundraising activities including major gifts, cultivation of prospects, coordinating donor recognition and stewardship as well as other initiatives to increase philanthropic support.
• Develops and implements marketing, communications, and public relations efforts to enhance and promote the Don’t Forget to Feed Me brand to the community both in person and via social media.

The Operations Manager will have a proven track record for leadership, relationship management experience and program excellence.

Experience and other qualifications include:
• Bachelor’s degree preferred
• 5-7 years of operational management experience
• Nonprofit and fundraising management experience preferred
• Grant writing experience a plus
• Excellent Microsoft Office skills
• Desktop publishing and web site maintenance experience desired
• Social media skills and familiarity with Facebook, Twitter, Instagram, and other emerging social media platforms
• Entrepreneurial character with innovative approach to business planning
• Strong written and verbal skills, a persuasive and passionate communicator
• Action-oriented, with passion and integrity
• Effective collaborator with diverse groups of people and can engage with wide range of stakeholders
• Ability to resolve problems involving several variables in standardized situations
• Work in a regular office environment, traveling between appointments, meetings, events, etc.
• Ability to travel locally to attend training sessions and program-related activities including occasional outdoor events on weekends
• Must be able to lift 50 lbs, bend, stretch, stand for extended periods of time, climb stairs, reach, twist, sit, walk, and/or run

To apply, please submit resume and cover letter to DF2FMjobs@gmail.com