Director of Membership

Background:

For over a century, Girl Scouts has instilled generations of girls with the skills and knowledge to become young women of courage, confidence, and character, to speak out and be leaders. Today, Hornets’ Nest Council delivers its message of empowerment and engages more than 5,000 girls of every race, background, and religion.

We are looking for superstar talent to develop a growth plan for membership and to expand its footprint to every community surrounding the Charlotte market and make Girl Scouting possible for every girl who wishes to participate.

At Hornets’ Nest Council, we celebrate diversity and are committed to creating an inclusive environment for all employees.

Summary/Purpose 

·  To direct all aspects of the council’s membership function to ensure the successful design, implementation, delivery, and assessment of a nationally consistent experience for girls residing within the council’s jurisdiction and ultimately provide the framework by which girls in Hornets’ Nest Council receive a world-class Girl Scout Leadership Experience (GSLE).

· To integrate all functions related to membership in order to meet and exceed membership recruitment and retention goals. This includes developing and implementing comprehensive and strategic plans for girl and volunteer membership growth. This will be accomplished through building strong relationships within Council, Service Unit volunteers, schools, key community leaders, families, institutions, and businesses and organizations in order to leverage membership growth and programmatic services.

· To work collaboratively with the council’s leadership team, ensuring program implementation supports the council’s membership strategy and plans.

Essential Job Functions 

Provide direction and support to develop a successful Membership staff, including:

• Creating a culture of teamwork
• Interpret current and historical membership and market trends data in order to plan, develop, promote and implement a comprehensive strategy to retain and grow membership.
• Responsible for the acquisition and retention of girl members from diverse socio-economic backgrounds in grades K-12 and seeks to serve every girl member over the longest duration.
• Collaborate with the Product Program department to increase troop participation in Council product sales.
• Knowledge of the National Program Portfolio, Safety Activity Checkpoints, council policies, and procedures, as well as Girl Scout Mission and Council strategic plan and annual plan of work.
• Establish an effective reporting mechanism to track and evaluate membership recruitment efforts, retention, strategic plan progress, and membership share.
• Extend Girl Scouting and increase participation in Girl Scouts among girls living in at-risk environments, rural communities, or underserved or emerging populations where volunteer leadership has not been identified and/or other barriers for Girl Scout involvement exist.
• Work with GSLE to ensure that all programs are developed in keeping with GS health and safety, sensitive issues, and other guidelines and that participation in program events is inclusive and representative of all jurisdictions within the council.
• Build collaborative relationships with community organizations, agencies, and businesses to ensure identification of topic area experts, supplemental activities that expand the possibilities for girls across the council, and support for volunteers in the delivery of high-quality experiences.
• Work in partnership to ensure the creation and assessment of outcomes, the institutionalization of best practices, and the implementation of necessary modifications.
• In collaboration with Fund Development staff, manage all active grants (including United Way) including interim and final reports, budget management, and adherence to all agreed upon grant requirements.
• Contribute to the goal of creating an inclusive organization by working harmoniously with diverse staff and volunteers and ensuring that all systems, practices, and procedures are inclusive.
• Successfully developing staff including performance management
• Develop an integrated Plan of Work, including objectives and action steps, for all membership and outreach functions.
• Develop and effectively manage assigned budgets.

Knowledge/Experience Required

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

• Knowledge of effective volunteer management systems and community cultivation practices.
• Exceptional organizational skills, with strong skills in the management of multiple projects.
• Strong ability to communicate effectively and persuasively in oral and written communications on both an interpersonal and group level.
• Comprehensive analytical, strategic thinking, and problem-solving skills with the ability to plan and implement in a fast-paced, continuously changing environment.
• Energetic and enthusiastic team player interested in growing within an entrepreneurial environment.
• Ability to maintain accurate records and data utilizing strong analysis and reporting skills.
• Ability to build exceptional volunteer teams and motivate volunteers.
• Must have a commitment to diversity and to the values and ideals upheld by Girl Scouts.
• Good working knowledge of Girl Scout philosophy and programming, and a demonstrated commitment to the mission of Girl Scouts.
• Ability to work a flexible schedule including nights and weekends.
• Ability to work well with a diverse group of individuals and teams.
• Effective skills in managing conflict.
• Excellent working knowledge of Girl Scout philosophy and programming, and a demonstrated commitment to the mission of Girl Scouts.

Benefits:

• 403(b)
• Dental insurance
• Health insurance
• Vision Insurance
• Paid time off

Please apply on Paycom:

https://www.paycomonline.net/v4/ats/web.php/jobs/ViewJobDetails?job=43698&clientkey=2093954C5CBD72B5E281BF9EB5430B2C