Bilingual Legal Aid Client Assistant

The Client Assistant plays a vital role in providing low-income persons, many of whom are victims of domestic violence, with high quality and compassionate assistance to solve their family law problems. The Client Assistant’s job requires a range of attributes, including a desire to help others and strong administrative and technical competencies. The Client Assistant is part of a team of knowledgeable and supportive co-workers and volunteers in a legal aid office committed to addressing the most challenging social justice issues of our time: inequality, domestic abuse, economic insecurity, and the well-being of vulnerable children.

Key Features of this Job:

• Provide information, and direction to a wide variety of callers, many in distress, seeking the Center’s services;
• Help determine whether prospective clients will qualify for the Center’s services by carefully determining their eligibility and completing required forms;
• Maintain file records, schedules appointments, uses databases, communicates regularly with clients, aids staff lawyers/volunteers, and performs other tasks related to client cases and the administration of the Center’s business, as needed;
• Travel to outreach sites throughout the County to conduct eligibility and screening services in neighborhood locations, at community colleges, and other sites.

Essential Job Qualifications:

• High School Diploma/GED, Associates (AA), or Bachelor’s degree (BA or BS)
• Oral fluency and proficiency in English and Spanish; ability to write satisfactorily;
• Access to reliable transportation to outreach sites; valid CA driver’s license and proof of motor vehicle insurance;
• Availability to work some Saturdays;
• Tech-savvy including demonstrated ability to quickly adapt, learn new platforms, tools, and processes;
• Ability to ensure a confidential remote work environment as needed.

Start Date: ASAP

Position: Full-time, non-exempt, 37.5 hours/week

Salary and Benefits: $35,000 to $50,000 commensurate with experience. Benefits include: medical, dental, and vision insurance; voluntary employee retirement plan; paid vacation and holiday leave; reimbursed travel and educational expenses; professional development; experience in a legal aid office.

Location: Hybrid; Office in Los Angeles/Koreatown

How to Apply: Interested persons should email a cover letter and resume to: jobs@hbcfl.org. Please write “Client Assistant” in the subject line.

The Harriett Buhai Center for Family Law is an Equal Opportunity Employer.

Please, no phone inquiries. Position open until filled.

Interested persons should email a cover letter and resume to: jobs@hbcfl.org. Please write “Client Assistant” in the subject line.