Fundraising/Admin Assistant

Hospices of Hope

Job title: Fundraising/Admin Assistant

FT/PT

This is a part-time position up to 20 hours per week (normally 9 a.m.-1 p.m. Monday to Friday/with some

flexibility)

Location: *Hybrid/ office based twice a month;1740 Broadway, New York, NY 10019

This position is predominantly remote, but some in-person office time (as well as attendance at events) is

required; therefore, candidates should live within reasonable driving distance of New York City.

Salary: 25$-30$ / hour

About Hospices of Hope

Hospices of Hope has led the way in developing hospice care for terminally ill children and adults in

Southeast Europe over the past 30 years. Our services have already reached more than 70,000 of the most

disadvantaged people in Europe and, despite some progress in the reform of the healthcare systems, many

patients continue to be left without proper care at the end of life. Hospices of Hope seeks to ensure that all

our patients are given the best possible pain relief and holistic support for each day that they have left. In

addition, our network partners have provided more than 25,000 training sessions in hospice care for

thousands of healthcare professionals from more than 20 countries in the region. Your impact will mean a

better future for seriously ill children and adults in Southeast Europe, mainly in Romania, Ukraine, Republic

of Moldova, Serbia, Albania, and Greece. To find out more about Hospices of Hope’s story and impact

check our story Hospices of Hope

Job Summary

The Fundraising/Admin Assistant will accurately maintain records and information in the fundraising

database (DonorPerfect) and provide support for information management and gift processing. Primary

responsibilities include ensuring overall data integrity and best practices within the database; accurately

and efficiently entering and maintaining donor and gift records in the database; generating queries and

reports as needed; ensuring the timely production of acknowledgement letters, receipts, and pledge

reminders; and maintaining donor records and files (digital and hard copy). The Fundraising Assistant

publicizes the charity’s work social media and the website, responds to requests for information, including

but not limited to queries, mailing lists, financial and fundraising reports, research, and prospecting reports.

Additional responsibilities include, supporting events, drafting, and sending out newsletters, updating our

eBay store and basic bookkeeping.

Reporting to: Regional Development Manager Hospices of Hope

Accountable to: Chair of Trustees USA

Essential Job Functions:

• Ensure data integrity within the fundraising database (DonorPerfect) by coordinating the creation

and execution of best practices for database management: database upgrades and maintenance;

training procedures; gift, solicitation, and constituent codes; gift entry procedures; queries and

reports procedures; donor recognition; research and donor profile updates; etc.

• Oversee and conduct data entry and gift processing; ensure accuracy, data integrity, and maintain

confidentiality

• Produce and ensure timely acknowledgement letters, receipts, and pledge reminders

• Research and respond to donor inquiries on records and gifts

Hospices of Hope US

1740 Broadway, 15th Floor, New York, NY 10019

• Coordinate and produce annual and project donor recognition reports for the annual report, website,

special events, and projects

• Draft, edit and compile a wide variety of internal and external communications; Publicize the

charity’s work through all channels possible, including digital, social media, website, newsletters,

and email updates

• Actively get involved in and provide efficient support for the annual Fundraising Strategy; assist with

event planning and implementation

• Communicate with potential and current donors in person, on the phone, and by email

• Actively and meaningfully engage and solicit donors through meetings, phone calls, and other

activities

• Research potential areas of support for the charity, including diaspora and fundraising events

including sporting events such as marathons, foundations, eBay sales etc.

• Plan, together with the team, facilitate, and attend fundraising or other events on behalf of the

charity when requested.

• Assist management in day-to-day operations; schedule and coordinate meetings and appointments;

provide support in preparing documents for meetings and follow-up materials

• Ensure that income and expenditure is properly accounted for, and the information is passed in

good order to the person completing the end of year tax return; Make payments as directed

• Other duties as agreed with your manager

Qualifications:

Essential:

• Experience as a Fundraising/Admin Assistant or working within a charity organization

• Passionate about helping others

• Knowledge of non-profits, research methods, data standards, and database

• Excellent written and verbal communication skills

• Excellent organizational skills and attention to detail

• Experience in social media management

• Efficiency in performing administrative support functions

• Proactive and ability to work independently in a non-traditional, flexible setting

• Proficient with Microsoft Word, Outlook, Excel, Zoom and other online video call platforms

• Strong analytical, problem-solving, and research skills

Desirable:

• Knowledge and/or interest in palliative care and Southeast Europe

• Knowledge of QuickBooks or similar

• Knowledge of any foreign language used in any of the 6 countries in which we are currently working

If you are interested in this opportunity, please send your CV and covering letter by email to

raluca@hospicesofhope.co.uk by 15th March 2023.