Director of Operations

Status:              Exempt-Full Time (40 hours per week and occasional Saturdays)

Position Summary:

Provide executive level support to the Executive Director. Successfully work with management staff to keep the organization running at optimum efficiency while providing leadership to meet all organizational goals. 

Essential Job Functions:

• Have charge over the day-today running of the operations to ensure smooth progress.
• Responsible for coaching managers, setting expectations for

performance and goal setting with evaluations performed on a semi-annual basis.

• Maintain the Executive Director’s agenda and assist in planning appointments, board meetings, conferences etc. Attend meetings and keep notes. Receive and screen phone calls and redirect them when appropriate.
• Provide direct support in the way of leadership to the Director of Programs, Director of Culinary Operations, Maintenance Department, Warehouse and Pantry staff.
• Schedule monthly meetings with core departments to establish a strong communication vehicle.
• During the absence of the Executive Director, assume decision-making authority.
• Review, revise and/or formulate policies and promote their implementation.
• Maintain a safe and healthy work environment by leading the Safety Committee Meetings.
• Serve as an active and visible spokesperson to the community to enhance recognition and support of Lunch Break at the direction of the Executive Director.
• Ensure that best practices and new emerging technology are appropriately incorporated as needed.
• Assist in the financial budget process with the finance staff and managers.
• Monitor progression and recommend adjustments where needed to promote financial efficiency.
• Staff the Finance Committee. 
• Review customer support processes to enhance customer satisfaction.
• Ensure reporting systems are complete, efficient, accurate and monitored for quality control. When appropriate, support the acquisition, installation and training of new software packages.
• Maintain working relationships with vendors as needed to ensure optimal and efficient purchasing power
• Attend all appropriate meetings with the Board of Trustees, Advisory Council, Management and staff.
• Attend evening meetings, special events as needed
• Participate and support other department events.
• Perform special projects and all other duties as assigned.

Please direct all inquiries to Millie Jeter, Director of Administration at mjeter@lunchbreak.org.

 A cover letter and resume will be required for consideration.