Community Engagement Program Manager

The San Francisco SPCA was founded on the principal that a small group of people, working together and working strategically, could make a huge impact on the lives of animals. Over a century and a half, that has proven to be true. We’ve set out to achieve a goal of impacting 5 million lives in 10 years with what we call, Vision 2030. We are not only impacting lives in San Francisco, but also expanding our reach through the state of California. To achieve this goal, access to basic veterinary care will be imperative.

The Program:

There is a critical need for increased access to veterinary care in California, especially in the Central Valley. The veterinarian shortage has reduced the number of providers and increased the cost of care, making it challenging for families to keep their pets healthy and increasing the populations in shelters. Our goal is to keep animals healthy, in homes, and out of shelters. Our multifaceted approach starts with offering spay/neuter clinics for owned animals and shelters animals at our partner shelters in the Central Valley over the next two years. Additionally, we will begin developing – with community input – plans for increasing access to such care a vaccinations, basic veterinary care, and spay-neuter services.

As a well-established member of the Central Valley community, the Community Engagement Program Manager will be our on-the-ground point person to help us kick off this exciting new expansion of services in the Central Valley.

The role: 

- Project manage SF SPCA expansion into the Central Valley, fulfilling Vision 2030’s goal to build a coalition to ensure access to veterinary in all eight Central Valley counties by 2030.

- Organize local communities toward building a movement to increase access to veterinary care.

- Ensure goals are met in areas including grant fulfillment, community and client satisfaction, safety, and quality.

- Gather data, build reports and present to leadership on progress and impacts of the effort.

- Coordinate with cross-discipline team members to make sure that all parties are on track with project requirements, deadlines, and schedules.

- Implement and manage changes and interventions to ensure project goals are achieved.

- Conduct post-project evaluation, identify successes and make recommendations to refine components that were less successful.

- Maintain oversight and alignment on budgetary needs.

- Manage logistics of clinics.

Qualifications: 

- Bachelor’s Degree, qualifying work experience will be considered as an alternative

- Preferred one year experience in developing and managing community programs

- Available to work weekends and a non-traditional work schedule

- An active central valley citizen, community ambassador, and animal rights advocate

- 5+ years managing program and measuring program impact

- Ability to work in ambiguity

- Goal-oriented and remain calm under pressure

- Strong organizational skills and ability to prioritize competing demands

- Experience anticipating risks in project timelines and taking preventative actions

- Experience maintaining clean data and extracting data to report on results

- Project Management Professional (PMP) certification is preferred

- Experience in veterinary medicine and animal welfare is not a requirement but a strong plus

Knowledge, Skills, and Abilities:

- Outstanding leadership and interpersonal skills

- Demonstrated ability to motivate people

- Comfortable working in a veterinary environment

- Commitment to the mission, values, goals, and success of the San Francisco SPCA

- Ability to comfortably speak before groups of people

- Ability to communicate skillfully and effectively with diverse communities of staff

- Solid computer skills and database experience

- Ability to work in a fast-paced work environment, embrace and foster change, problem solve and multi-task

- Ability to calmly and efficiently handle situations ranging from routine to emergency

- Knowledgeable about animal welfare issues

The San Francisco SPCA welcomes everyone! We welcome all races, ethnicities, genders, ages, religions, political persuasions, languages, abilities/disabilities, sexual orientations, gender identities, socioeconomic statuses, and national origins. Diversity brings innovative ideas, perspectives, and opinions. We consider our differences to be valuable assets that will help us continually strive to be better at what we do and to advance our mission.

Salary & Benefits: 

The salary for this position depends on the length and breadth of experience. Eligible for full benefits package including: PTO and holiday pay, student debt benefit payments, medical, dental & vision insurance, life insurance, long-term disability, tax-deferred retirement plan, pet bereavement leave, and discounted veterinary care.

Ready to make a change? Excited by the future possibilities? We want to hear from you.