Chief Operating Officer/ Chief Administrative Officer

JOB DESCRIPTION:

The Chief Operating Officer/Chief Administrative Officer (COO/CAO) will be responsible for overseeing the Operations, Administrative and IT activities of Anthos|Home. The position is a member of the executive team and reports to the Chief Executive Officer. The COO/CAO will develop and implement operational and technical controls, administrative and reporting procedures, and ensure there are systems in place to ensure operational excellence. As a member of a new organization, the COO/CAO will also need to develop policies and procedures for operations as well implement a financial administration structure. S/he will also work with outside legal counsel to develop necessary legal documents to the support the operations of Anthos|Home and the flexible pool of funding for housing placements, which is core to the agency’s mission.  S/he should also have familiarity with overseeing contracted IT vendors.

The ideal candidate will be a seasoned, strategic, and process-minded leader with experience scaling a new organization, leading successful teams and developing a culture of out-of-the box thinking.   It is envisioned that the COO/CAO will directly oversee a team of up to 12 people, including an operations manager, financial processing specialists, application specialists and IT consultants.  The COO/CAO will work closely with the financial team to ensure the financial health of the organization as it starts up as well as oversee the technology to support the business function of matching tenants to available apartments and administering funding from the flex pool.

The position requires strong, well developed operational, technical, and administrative skills. The ideal candidate will also have an adeptness and savvy with knowledge of government funding and reimbursement, and organization leadership abilities.

This role provides tremendous opportunity for an innovative and an entrepreneurial person looking to make an impact on homelessness. A mission driven ethos is essential for success.

DAILY RESPONSIBILITIES INCLUDE:

Organization Leadership

• Create a culture that promotes innovation
• Oversee the implementation of Anthos|Home’s vision and mission and ensure results are achieved
• Work closely with the executive team

 Administration of the Flexible Pool of Funding

• Oversee the creation and administration of the flex pool
• Secure data on unit listings
• Develop a process to match prospective households to apartments
• Make any payments needed to house households, including to  landlords.

Financial Support

• Support the preparation and management of the organization’s annual budget working closely with the finance team
• Ensure compliance with all laws pertaining to governance and oversight
• Develop risk management policies and procedures

Information Technology Oversight 

• Ensure the technological resources meet the short and long-term needs of Anthos|Home
• Manage the technology budget, staff and consultants
• Work with the CEO and executive team to develop and implement a sustainable technology solution for the organization’s operations and growth

QUALIFICATIONS AND SKILLS:

The Chief Operating Officer/ Chief Administrative Officer must be proactive in accomplishing tasks and goals.  S/he must be mission driven and excited at the opportunity to shape a new organization. The environment is fast-paced and dynamic and will require someone who can easily handle and juggle multiple priorities. The candidate will have 10 years in a senior operations or management role at a nonprofit or government entity. A Bachelors degree or equivalent work experience is required. A graduate degree in Business, Law, Finance, Business Administration, or Financial Management is preferred.

Additional Skills Include: 

• Has a deep passion for Anthos|Home’s mission and vision
• Enjoys collaboration and communication, and can make well-reasoned decisions as part of a leadership team
• Results-proven track record of exceeding goals, evidence of the ability to consistently make good decisions through a combination of analysis, wisdom, experience, and judgment
• The ability to balance the delivery of programs against the realities of a budget; and problem solving, project management, and creative resourcefulness
• Strategic Vision and Agility-ability to think strategically, anticipate future consequences and trends, and incorporate them into the organizational plan
• Capacity Building—ability to effectively build organization and staff capacity, developing a top-notch team and the processes that ensure the organization runs smoothly
• Relevant technical knowledge to support the creation of a newly formed organization
• An understanding of technology and how to use it to achieve results
• Ability to advance Anthos|Home’s DEI goals and commitment to anti-racism, equity, and inclusion
• Excellent interpersonal skills and creative problem-solving abilities (a sense of humor is a plus).

WORK ENVIRONMENT:

• Competitive Pay: $150,000-$175,000 starting salary (dependent on experience)
• WFH/Hybrid work
• Fantastic Benefits
• A chance to be a part of a groundbreaking startup that will house vulnerable New Yorkers.

TO APPLY: 

Please send a resume and cover letter to careers@anthoshome.org with Chief Operating Officer/Chief Administrative Officer in the subject line. Anthos|Home is committed to creating a diverse, inclusive, and equitable workplace. Anthos|Home is an Equal Opportunity Employer and welcomes individuals of all backgrounds, experiences and abilities to apply. Anthos|Home is also committed to fair hiring practices.

ABOUT ANTHOS|HOME

An innovative new nonprofit that will transform the system by which NYC residents with housing subsidies source and rent available housing. Anthos|Home will be a game-changer for New Yorkers who are unhoused or at risk of homelessness—and for the systems that serve them.

Mission: To move New Yorkers who are unhoused or at risk of homelessness—and who have housing vouchers—into safe, sustainable housing by quickly connecting them to available units with quality landlords.

Vision: An innovative system to simplify the housing voucher process—transforming New York City’s homelessness bureaucracy, increasing the supply of quality rental units available for tenants with vouchers, and setting people up for success in securing and retaining stable housing via tenancy support services to renters and landlords.

Impact: Within three years, Anthos|Home will have proved that our model works in New York City, significantly improving the experiences and outcomes of landlords and households utilizing housing subsidies to rent apartments. We will achieve the following high-level outcomes:

• Efficiency: The time between issuance of vouchers and apartment move-in will decrease, reducing the impact and duration of homelessness via seamless transition into housing.
• Increased Housing Options: More units will be added to the system, and those landlords will more quickly fill vacancies due to the centralized pool of available rental units, as well as tenancy supports.
• Better Housing Retention: Households will experience greater housing retention due to better matching of households to units, tenancy supports, and mediation services.

Anthos|Home is modeled on exemplary housing clearinghouse nonprofits, particularly the nationally recognized Flexible Housing Subsidy Pool model operationalized by Brilliant Corners in California. This model centralizes the rental subsidy application, unit search and approval, and move-in processes—while providing essential funding through a flexible funding pool. This model coordinates, streamlines, and expedites administrative processes that are currently siloed.

NYC’s housing and social service leaders have long pressed for a unified system for utilizing housing vouchers. As the homelessness crisis grows, and more vouchers flood the market, it is clear that our excessively fragmented voucher system is woefully inadequate. The City’s Housing Blueprint (June 2022) recognizes this, establishing the goal of streamlining systems to support tenants and landlords. Anthos|Home will be instrumental in achieving this transformational goal.

We have garnered strong support from a spectrum of stakeholders. Anthos|Home will initially work with families involved in child welfare services; youth who have aged out of foster care; and/or households with special medical needs. We’ll keep building from there, toward a structure that can be used system-wide to house voucher-holders far more effectively—dramatically improving the housing prospects of the more than 10,000 New Yorkers per year who receive NYC’s “City FHEPS” vouchers, federal Section 8 vouchers and other housing subsidies.

Please send a resume and cover letter to careers@anthoshome.org with Chief Operating Officer/Chief Administrative Officer in the subject line. Anthos|Home is committed to creating a diverse, inclusive, and equitable workplace. Anthos|Home is an Equal Opportunity Employer and welcomes individuals of all backgrounds, experiences and abilities to apply. Anthos|Home is also committed to fair hiring practices.