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Description
General Description
Dallas Children’s Advocacy Center seeks a National Training Specialist to deliver trainings to child-serving professionals, community members and professionals fighting crimes against children. Responsibilities include providing face-to-face delivery of adult, youth and child education programs, helping to manage online learning management system, conducting in-house training events, and executing the Crimes Against Children Conference. Our ideal candidate has prior experience in education, child protection, and/or community outreach.
Essential Duties and Responsibilities
- Speak publicly about DCAC and child abuse issues with specific area of focus such as parent/community education
- Research latest developments and current trends relevant to the field of child abuse.
- Liaison for relationship building, curriculum sales and customer service with child-serving organizations such as faith communities, local school districts, institutions of higher education, child-care centers, youth development agencies and other children’s advocacy centers.
- Regularly attend multi-disciplinary team staffing and foster relationships with partner agencies.
- Work with customers to assist with account set up, troubleshoot issues and compile reports for online learning management system users.
- Market and promote DCAC education offerings, events and/or provide tours on a consistent basis.
- Assist with development/expansion of curricula offerings including video production and updating of hard-copy materials.
- Proactively develop new customer contacts, conduct presentations, review leads, and deliver curricula proposals.
- Maintain records of account activity and education event calendar.
- Monitor the inventory of Education materials and reorder as needed.
- Serve as a point of contact to connect potential donors, volunteers and advocates to appropriate DCAC staff members.
- Provide support to all training team projects and events.
- Assist with agency-wide events
- Candidate should be able to work days, evenings and weekends on a regular basis.
- Other duties as assigned.
Qualifications and Skills
- Bachelor’s degree earned from an accredited university with prior work experience in education or community outreach, minimum of 3-5 years preferable.
- Bilingual (English/Spanish) strongly preferred.
- Knowledge of child abuse issues preferred, but not necessary.
- Exceptional written, oral, and public communication skills with the capacity to engage multiple and diverse constituencies.
- Must be comfortable in front of various sizes and types of audiences; speaking with authority, professionalism and composure.
- Must be able to routinely, and at times with short notice, speak on evenings and weekends.
- Dependable transportation is required as local travel is necessary.
- Intermediate level proficiency with MS Windows, Word, and Excel; knowledge of CVENT preferred.
- Individual should be creative, resourceful, action-oriented, organized, and flexible, possessing a positive attitude, tact, good judgment and cultural sensitivity.
- Must be able to work effectively as a member of team as well as establish and maintain positive, cooperative and consistent relationships with community members, DCAC staff and partners, as well as volunteers.
- Individual should ensure accuracy and confidentiality in all work.
- Must be able to work independently and follow through on assignments with minimal direction.
- Must demonstrate/live our organization’s core values: put the child first in all that we do, operate as a seamless team, work with a servant’s heart.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Frequent walking, standing, sitting, and stooping. Occasional lifting up to 50 pounds.