Virtual Data Entry Specialist

BigID is an innovative tech startup that focuses on solutions for data security, compliance, privacy, and AI data management. We're leading the market in all things data: helping our customers reduce risk, drive business innovation, achieve compliance, build customer trust, make better decisions, and get more value from their data.

We are building a global team passionate about innovation and next-gen technology. BigID has been recognized for:

• BigID named one of Forbes America's Best Startup Employers 2026 - ranked #15 overall and #1 in Security
• BigID named Hot Company in Artificial Intelligence and Machine Learning at the Global InfoSec Awards
• Citizens JMP Cyber 66 List of Hottest Privately Held Cybersecurity Companies
• CRN 100 list named BigID as one of the 20 Coolest Identity Access Management and Data Protection Companies (3 years running)
• DUNS 100 Best Tech Companies to Work for
• Top 3 Big Data and AI Vendors to Watch in the 2023 BigDATAwire Readers and Editors Choice Awards
• 2024 Inc. 5000 list for the 4th consecutive year!
• Shortlisted for the 2024 AI Awards in the category of Best Use of AI in Cybersecurity

At BigID, our team is the foundation of our success. Join a people-centric culture that is fast-paced and rewarding: you’ll have the opportunity to work with some of the most talented people in the industry who value innovation, diversity, integrity, and collaboration.

Key Responsibilities:

Data Entry and Documentation:

• Update and maintain customer databases and records.
• Prepare and submit regular reports on front desk activities and customer interactions.
• Ensure all documentation is accurate and up-to-date.

Problem Resolution:

• Identify and escalate complex issues to the appropriate personnel or supervisor.
• Use problem-solving skills to find effective solutions to customer concerns.
• Follow established protocols and procedures to handle customer complaints.

General Duties:

• Perform additional administrative tasks as assigned by the supervisor or manager.
• Participate in team meetings and training sessions to stay updated on company policies and procedures.
• Contribute to a positive and collaborative team environment.
• Accurately enter data into our systems and databases.
• Review and verify data for accuracy and completeness.
• Update and maintain records as needed.
• Assist in data cleansing and validation tasks.
• Generate and review reports based on the entered data.
• Handle confidential information with integrity and discretion.
• Collaborate with team members to streamline data processes.

Qualifications:

• High school diploma or equivalent; additional qualifications in data entry or administration is a plus.
• Proven experience in data entry or a related role.
• Proficiency in Microsoft Office Suite (Excel, Word) and data entry software.
• Strong attention to detail and accuracy.
• Excellent organizational and time-management skills.
• Ability to work independently with minimal supervision.
• Strong written and verbal communication skills.

Working Conditions:

• This is a full-time remote position.
• Must have a reliable internet connection and a quiet, dedicated workspace.
• Standard office hours with potential for occasional overtime.
• May require occasional virtual meetings outside of standard hours.

Interested candidates should send their resume and a brief cover letter outlining their relevant experience to bigid@evaluatedata.ai with the subject line “Virtual Data Entry Specialist Application”