THP-NMD Supervisor

THP-NMD Program Supervisor

My Brother’s Keeper Transitional Housing (MBK)
Location: San Diego, CA, with travel throughout San Diego
Position: Full-time
About MBK

My Brother’s Keeper Transitional Housing provides stable housing and individualized support to young adults ages 18–21 transitioning from foster care toward independence.
We are seeking an organized, compassionate, and accountable Program Supervisor to supervise case managers, oversee service quality, and maintain a small participant caseload.

Compensation:

Supervisor Classification Annual Salary Annual Mileage Allocation
Entry-Level / Less Experienced Supervisor $72,800 (approximately $35/hour equivalent) $3,000
Senior / Experienced and Fully Trained Supervisor $85,000 (approximately $40.87/hour equivalent) $5,000
Placement is based on relevant experience, qualifications, supervisory skills, and training needs. Hourly equivalents are provided for comparison. Mileage allocations are separate from salary; reimbursement procedures will be explained during hiring.

Key Responsibilities
• Supervise and develop staff: Provide regular supervision, coaching, training, and performance feedback. Establish clear expectations and hold staff accountable for timely completion of responsibilities.
• Maintain a small participant caseload: Provide direct case management, including home visits, individualized service planning, resource coordination, and support with housing stability, education, employment, and independent living skills.
• Monitor participant services: Ensure required contacts, visits, assessments, service plans, and progress notes are completed accurately and within established deadlines.
• Review records and documentation: Routinely review electronic records and participant binders for accuracy, completeness, required signatures, and current information. Track corrections through completion.
• Support participant safety and stability: Assist staff with crisis response, conflict resolution, safety planning, incident reporting, and appropriate follow-up.
• Coordinate referrals and transitions: Support participant interviews, placement decisions, move-ins, transfers, relocation planning, and program exits.
• Address housing concerns: Collaborate with case managers and the Housing Specialist on apartment inspections, maintenance, unit readiness, and participant responsibilities for apartment care.
• Maintain compliance and audit readiness: Monitor adherence to program policies, applicable licensing requirements, and county contracts. Assist with inspections, audits, and corrective actions.
• Coordinate team coverage: Monitor caseload distribution, identify service gaps, and assist leadership with coverage during staffing changes or absences.
• Communicate with partners: Maintain professional relationships with social workers, county representatives, property managers, community providers, and participants’ support teams.
• Keep leadership informed: Provide timely updates on participant concerns, staff performance, overdue tasks, caseload needs, and program operations.
Qualifications
• Experience providing case management or supportive services to transition-age youth, foster youth, or individuals in transitional housing.
• Strong leadership, organization, communication, and problem-solving skills.
• Ability to balance staff supervision with a small direct-service caseload.
• Ability to coach staff, address performance concerns, and consistently follow tasks through to completion.
• Experience preparing and reviewing service plans, case notes, and confidential participant records.
• Knowledge of trauma-informed care, professional boundaries, and culturally responsive services.
• Ability to travel regularly to program locations throughout the counties served.
• Ability to meet applicable licensing and employment requirements.
Preferred Qualifications
• Master’s degree in social work, psychology, counseling, human services, or a related field preferred.
• Bachelor’s degree in social work, psychology, human services, or a related field.
• Previous supervisory or team leadership experience.
• Experience with THP-NMD programs, licensing inspections, county monitoring, and audit preparation.
Ideal Candidate
Our ideal candidate is approachable, dependable, and proactive. They build supportive relationships, communicate clearly, address concerns promptly, and maintain high standards for both participant services and staff accountability.

Submit your résumé and a brief cover letter through this posting describing your experience with transition-age youth, case management, and staff supervision.

My Brother’s Keeper Transitional Housing is an equal opportunity employer.