Volunteer & Operations Administrator

The GreenHouse is a faith‑based nonprofit dedicated to nurturing the emotional, spiritual, intellectual, and physical development of youth in our community. We are seeking a highly organized, relational, and mission‑aligned Volunteer & Operations Administrator to support daily operations and lead volunteer engagement across the organization.

This role is perfect for someone who loves building relationships, thrives in a dynamic environment, and brings both administrative excellence and heartfelt care to their work.

Key Responsibilities

Volunteer Leadership & Community Engagement

• Recruit, onboard, and support volunteers across all programs.
• Prepare and deliver volunteer orientations that equip volunteers with clarity and confidence.
• Travel to churches, universities, and community locations to speak, host booths, and represent The GreenHouse.
• Maintain volunteer schedules, communicate assignments, and ensure coverage for programs and events.
• Build strong relationships with volunteers; support retention through encouragement and care.
• Coordinate volunteer teams for major events (Graduation, Pumpkin Patch, Christmas Partners, etc.).

Operational & Administrative Support

• Maintain office systems, supplies, and workflows to support smooth daily operations.
• Lead mass mailings and manage USPS nonprofit mailing processes.
• Maintain accurate volunteer and donor records in the CRM.
• Draft letters, reports, presentations, and internal communications.
• Support organization‑wide newsletters, announcements, and communication.

Executive & Organizational Support

• Provide administrative support to the Executive Director, including email management, scheduling, meeting preparation, and project coordination.
• Prepare meeting materials, take minutes, and track follow‑through.
• Support relationships with partner organizations, churches, and vendors.

Qualifications

• Bachelor’s degree in Business Administration, Communications, Nonprofit Management, or related field preferred; equivalent experience considered.
• 2+ years of administrative, volunteer coordination, or nonprofit experience, ideally in a faith‑based or youth‑serving organization.
• Strong communication, organization, and relational skills.
• Ability to manage multiple priorities with warmth, accuracy, and grace.
• Alignment with The GreenHouse’s mission, values, and faith‑based culture.
• Experience with scheduling, email management, and CRM systems.

Employment Requirements

• Successful completion of background check and fingerprinting.
• Legal authorization to work in the U.S.
• Completion of mandated reporter training within 90 days (renewal required).
• Preferred experience in roles requiring mandated reporting (youth services, education, ministry, etc.).

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