Community-based Organization Engagement Coordinator for special project in NW Arkansas

APTIM, the Program Administrator for the Arkansas Tri-Region E-Bike Incentive Program, issues this Request for Qualifications to identify a CBO Engagement Coordinator (the “Coordinator”) to identify and develop relationships with relevant CBOs who can provide customer support in support of Program participation.

Description

The Arkansas Tri-Region E-Bike Incentive Program is a regional initiative managed by the Northwest Arkansas Regional Planning Commission and Metroplan to distribute at least 5,844 e-bike vouchers across the Fayetteville-Springdale-Rogers AR, Fort Smith AR-OK, and Little Rock-North Little Rock- Conway AR, Metropolitan Statistical Areas (MSAs). The program prioritizes equitable access by reserving 60% of all incentives for income-qualified residents and utilizes community partnerships to provide localized outreach and in-person application support. We are seeking a Coordinator to recruit, train, and coordinate with a network of local CBOs that will provide direct, individualized assistance to ensure diverse and underserved populations can successfully access these program benefits. The Coordinator will be an agent of the Tri-Regional E-Bike Program and will interact with the community in that capacity.

Job Summary

The Coordinator will work under the direction of the Program Administrator (APTIM) to expand Program visibility and provide direct, localized support to residents in the three MSAs. Through the Coordinator’s collaboration with CBOs, the Program will assist income-qualified residents, seniors, and those with language or digital barriers in successfully navigating the e-bike voucher application and redemption process.

Primary Engagement Period: Much of the localized outreach and in-person support will center around the Program's three random voucher selection events, which are currently expected to take place in July 2026, October 2026, and April 2027.

Compensation: Compensation will be paid at a not-to-exceed contract amount of $133,200 plus $10,000 for printing costs. The Coordinator is responsible for determining appropriate budgets for the CBO sub-consultants.

Period of Performance: While the most intensive engagement occurs during the Program application and selection phases through 2027, this role will remain active until all allocated funding for the vouchers has been distributed, which is set to be no later than September 30, 2029.

Submission Format, Deadlines and Key Dates

All submissions are due by 5 pm CDT on April 17, 2026, via this online submission form. Applicants will receive email confirmation that their submission has been received. Applicants can expect to be notified of selection by end of day, April 24, 2026. APTIM reserves the right to accept any part of this submission or to accept or reject any or all submissions, or to extend the date by which a successful bidder is notified.

If you have questions related to the RFQ, submit them to RFQ-EBikeAR@Aptim.com with the subject line NW AR- CBO Engagement Partner RFQ. Responses to questions received will be posted here by April 10, 2026.

All submissions are due by 5 pm CDT on April 17, 2026, via this online submission form. Applicants will receive email confirmation that their submission has been received. Applicants can expect to be notified of selection by end of day, April 24, 2026. APTIM reserves the right to accept any part of this submission or to accept or reject any or all submissions, or to extend the date by which a successful bidder is notified.

If you have questions related to the RFQ, submit them to RFQ-EBikeAR@Aptim.com with the subject line NW AR- CBO Engagement Partner RFQ. Responses to questions received will be posted here by April 10, 2026.