Job Title: Senior Portfolio Manager, Major Gifts
Center Background: The Center for Reproductive Rights (the Center) is the premier global litigation and legal policy organization using the power of law to advance reproductive rights as fundamental human rights around the world. Headquartered in New York City, the non-profit, non-partisan organization has regional offices in Bogota, Geneva, Kathmandu, Nairobi, and Washington, DC; a staff of approximately 200 diverse professionals; an annual budget of approximately $40 million with an additional $22 million in donated services from leading law firms around the globe.
The Center's game-changing litigation and advocacy work, combined with its unparalleled expertise in constitutional, comparative, and international human rights law, have transformed how reproductive rights are understood by courts, governments, and human rights bodies worldwide. It has played a key role in securing landmark legal victories in Africa, Asia, Eastern Europe, Latin America, and the United States on issues including access to life-saving obstetrics care, contraception, safe abortion services, and comprehensive sexuality information, as well as the prevention of forced sterilization and child marriage. It has brought groundbreaking cases before national courts, U.N. Committees, and regional human rights bodies, led the development of historic, proactive legislation advancing robust protections for reproductive rights, and has built the legal capacity of women’s rights advocates in more than 60 countries.
To learn more about the Center for Reproductive Rights, go to www.reproductiverights.org.
The major gifts program at the Center has grown year over year at an impressive rate in terms of donors, prospects, revenue and engagement opportunities. We have harnessed this surge of donor interest in several ways, including focusing our efforts on building regions and key cities, increasing the number of gift officers, and hosting more and more strategic engagement opportunities and events. While this growth has been built on a strong operational foundation, we are on the brink of outgrowing this base and have made the decision to invest in key positions to help buttress, bolster and build up our support structures to make possible and sustainable future growth in the major gifts program.
The Center is seeking a detail-oriented, organized, creative team player for a new position of Senior Portfolio Manager, a position that will be vital to making the necessary improvements in major gifts operations. The Senior Portfolio Manager will report directly to the Senior Director, Major Gifts and will have three areas of responsibility: supervising the support team; using strong project management skills to lead and implement various projects within major gifts and across the larger development team as needed; and overseeing and maintaining key major gifts operations and functionality. The Senior Portfolio Manager must have great inter-personal skills, an ability to work with a significant volume of highly varying data requiring rigor, a strong understanding of data systems, and ability to thrive in a complex environment, one that is new to project management and therefore often lacks an awareness of project management tools and methodology. Additionally, the Senior Portfolio Manager needs to be highly aware of the end-user’s needs when developing new or refreshing current processes, systems and protocols to ensure a high degree of integration and adoption into workflows and business operations. Most importantly, the Senior Portfolio Manager will be sensitive to the major gift team’s primary responsibility: to engage donor partners and increase revenue using a donor-centric approach to fundraising.
This position will be based in New York, NY.
In close partnership with the Senior Director, the Senior Portfolio Manager will:
- Lead a support team comprised of a coordinator and an associate.
- Own key major gifts functions and bodies of work including but not limited to the acknowledgement process, team administration (including reimbursement), and master filing system.
- Serve as project manager of key projects including the quarterly appeal, launching fundraising initiatives, foundational priorities and other major gift projects as needed.
- Embody best practices around project management discipline and frameworks across major gifts business operations.
- Supervise data integrity to ensure a trust-worthy and robust donor base of record, including supervising data entry by associates, coordinators, and officers.
- Coach fundraising staff in the maintenance of their portfolios in the CRM database, reinforcing training and assisting with entry as necessary. Ensure compliance with entry standards for portfolios and provides control for the resulting prospect data.
- Redesign and develop new business rules, protocols and processes for major gifts business procedures, and then project manage the launch and implementation of these new procedures.
- Maximize database functionality by working in close partnership with Sr. Director and the Development Operations team to identify new and better ways of using the database.
- Innovate and maintain auditing and reporting systems.
- Manage database migration and clean-up projects, reviewing and updating data and/or conducting data entry to input lists, records and other data points as projects require.
- Partner with Sr. Director to closely monitor the Major Gifts expense budget and track revenue goals.
- Organize annual team retreat.
- A Bachelor's degree is required.
- 10 plus years professional work experience with at least 4 years of demonstrable and verifiable project management experience.
- Demonstrated people management experience.
- Ability to meet short deadlines and thrive within a very fast-paced, professionally rigorous environment.
- Ability to effectively communicate the mission, goals, and needs of an organization to donors, increasing donor loyalty and engagement.
- Principled, ethical, professional and committed to exceptional work quality and standards.
- Highly organized, creative, pro-active, detail-oriented, and able to prioritize with superior time management and troubleshooting skills.
- Proficiency with Microsoft Word and Excel are required.
- Experience with using fundraising databases and/or Raiser’s Edge is required.
- Commitment to the Center’s mission, purpose, and values. Experience specifically in reproductive rights preferred.
- Strategic thinking: Applies big-picture thinking while also focusing on the details of implementation.
- Decisiveness: Consistently makes sound decisions in a timely manner supportive of the Center's mission, core values, and strategic objectives. Blends vision and judgment.
- Collaboration: Brings a track record of working effectively with various and diverse individuals and groups, and a willingness to actively listen and invite different views and opinions across all levels of the institution to build alignment in support of a common goal.
- Receives and Provides Direct Feedback: Actively gives and requests feedback to and from peers, supervisors and direct reports (If applicable) about work products, behaviors, values, style and approaches with a view on how this impacts self, other individuals and teams.
- Transparency: Consistently applies openness and honesty in communicating decisions and plans to team members.
- Commitment to learn: Applies a growth mentality to their own and their team’s (if applicable) development. Promotes a culture of learning by modeling inquisitiveness and an openness to viewing mistakes as an opportunity to learn and improve.
- Passion for Coaching, and Mentoring Staff: Empowers and motivates employees and creates opportunities for learning, development, and leadership, with a focus on harnessing skills for the future development of team members. (if applicable)
- Accountability: Follows through on each commitment made to individual contributors, teams and partners and proactively informs others of any delays that occur along the way. Holds team members accountable.
- Integrity: Possesses impeccable integrity and personal and professional values that are consistent with the Center’s high standards and mission.
- Empathy: Serves as an empathetic, approachable leader who engenders trust and confidence. (if applicable)
- Adaptability/Flexibility: Demonstrates comfort with ambiguity and calculated risk
Compensation: The Center offers a competitive salary commensurate with experience and a comprehensive benefits program.
How To Apply
How to Apply: Please complete the application below to apply. A cover letter and resume must be included in your application. Please include these application materials as attachments.
Deadline for applications: Applications will be reviewed on a rolling basis until the position is filled. Applicants are strongly encouraged to apply as soon as possible.
The Center for Reproductive Rights is an equal opportunity employer, committed to inclusive hiring, and dedicated to diversity in our work and staff. We strongly encourage people from all groups and communities to apply.
Please note that all genuine Center openings must be applied through the Center website. The Center does not charge a fee at any stage in the recruitment process (application, interviews, or selection). Nor does it request any medical examinations or bank account inform as part of this process. If someone contacts you on behalf of the Center requesting payment for your application please notify firstname.lastname@example.org before taking any further action.