Resident Services Coordinator

The RSC position is responsible for conducting individual and/or community assessments to determine service needs and ensure that service delivery addresses the current client/population and service’s needs.  RSC will deliver programs in accordance with proprietary program/curriculum. Lite-touch case management services to senior and adults with disabilities is a main function of the position.  Additionally, RSC is responsible for actively building and maintaining partnerships with community agencies, universities, government, business leaders, law enforcement and communities of faith to ensure CHP’s clients access to needed support and services.  The RSC is responsible for compliance and maintaining data on program activities and outcomes as well as all on-time reporting to grantors and funding sources.

The ideal candidate should possess effective communication and interpersonal skills, stellar customer service skills, strong problem-solving skills, and the ability to establish effective working relationships with diverse residents, co-workers, and community partners.  Proficient with internet research, Microsoft Office suite. Extensive knowledge of community resources to support and sustain residents’ self-sufficiency and stability. Should be able to work independently as well as to work within a team-oriented environment.  Previous experience working with senior/disabled populations, case management, benefits and entitlements, and in-home or facility-based services required.

Experience and Education 

• High School Diploma or equivalent plus years experience working in the human services/social services field; OR
• Bachelor’s degree in the human services/social services field plus 1 year of work experience in the human services/social services field
• At least 1 year of the experience must include experience working in the area of focus delivering Senior Services.

The compensation for this 40-hour-per-week position includes generous paid vacation/holidays/sick leave, health/dental/life/disability insurance, 403b retirement plan with company match, and more.   Salary depends on qualifications.  Hourly wage band beginning at $18.59 per hour. 

To learn more about  CHP's employee benefits, please click this link  www.communityhousingpartners.org/benefits. 

Community Housing Partners (CHP) values the diversity of backgrounds, experiences, and perspectives among our employees, residents, and partners. We are dedicated to fostering a diverse and inclusive workplace that reflects the communities we serve and allows us to better serve our mission. CHP is committed to providing equal employment and advancement opportunity to all qualified persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or status as a disabled, other protected, recently separated, or Armed Forces Service Medal veteran.  CHP is also committed to an equitable hiring process, and we will provide accommodations in all aspects of that process. If you require accommodation in completing this application, interviewing, or otherwise participating in the employee selection process, please direct your inquiries to Lateffa Smith, HR Coordinator, at lasmith@chpc2.org  or (540) 299-5477 (phone), (877)540-8049(fax) or 711 (TTY/TDD).

EEO

To be considered as an applicant you must apply on our website at Chpcareers.org.