Program Coordinator

American Humane seeks a highly-motivated self-starter with superb attention to detail, excellent time management skills, and outstanding communication and interpersonal skills to join its American Humane Hollywood’s No Animals Were Harmed® Program as the Program Coordinator. The position will be a hybrid position of remote and in-office work based out of the Studio City, CA office and reports directly to the National Director of American Humane Hollywood.  American Humane is committed to fostering diversity, equity, and inclusion in the workplace. As we seek to fill this position, we highly encourage applicants from diverse backgrounds to apply.

Founded in 1877 as the country’s first national humane organization, American Humane has been first in promoting the welfare and safety of animals and strengthening the bond between animals and people.  We are first to serve, wherever animals are in need of rescue, shelter, protection or security. Through our innovative leadership initiatives – from our “No Animals Were Harmed®” program in Hollywood to broad-based farm and conservation animal welfare certifications, to rapid response rescue and care across the country – American Humane sets the gold standard as the most visionary and effective animal welfare organization in the nation.

Position summary:  

The Program Coordinator performs a wide variety of duties in support of the delivery of animal monitoring services to the film and television production community through the “No Animals Were Harmed®”. Primary responsibilities include:

1. Working collaboratively as part of a scheduling team to facilitate Certified Animal Safety Representative™(CASR) assignments.
2. Providing excellent and timely communication with production regarding scheduling, animal action and assignments and CASRs.
3. Scheduling Certified Animals Safety Representatives™(CASRs) in the field.
4. Fielding calls from CASRs regarding on set safety issues and notifying Chief Veterinary Advisor and National Director regarding concerns.
5. Initiating outreach to production to confirm schedule and clarify animal action.
6. Reading scripts, one-liners, schedules to identify animal action days and intensity.
7. Managing production and scheduling database to ensure information is correct.
8. Arranging travel for CASR out-of-town assignments when Travel Coordinator is unavailable.
9. Coordinating contracts, NDAs for international and non-union productions.
10. Various administrative responsibilities, including cross-training for other program positions including pre-production, on-boarding new employees and special projects.

This a fast-paced position that requires excellent organizational skills, attention to detail, prioritizing and time-management skills, inter-personal skills, the ability to work independently and problem-solve, as well as discretion in handling confidential information.

Responsibilities:

Scheduling:

• Analyzing scripts, one-liners and schedules and correlating the information to determine animal action days and intensity. Entering information into database.
• Evaluating animal intensity, rep expertise and location to make scheduling decisions and prioritize animal action coverage.
• Assigning CASR to productions and creating the daily schedule.
• Monitoring the Film & TV Unit general email box for production documents and call sheets to access and facilitate proper assignments. Emails range from 200-300 or more per day.

Liaison with CASRs and Production:

• Communicating daily with CASRs regarding activity on all assignments.
• Identifying situations that require additional attention and communicating promptly with the Sr. CASRs and/or Chief Veterinary Officer on animal welfare and safety issues on set.
• Initiating outreach to production to clarify animal action. Forward projects requiring additional follow-up to Sr. CASR Advisor.
• Fielding animal-related calls from production, i.e., prop department, producers, coordinators, trainers regarding animal welfare and safety and clarifying our AH guidelines.

Script Assignments/Script Reading:

• Distributing priority scripts to be read and importing them into the database.
• Reading scripts as needed.

Database:

• Continually updating the film database based on conversations with production and CASRs.

Administrative & Special Assignments

• Assist with administrative duties, including scheduling meetings, proofreading and editing documents, updating and distributing contact list, coordinating travel, and with trainings.
• Cross-train to provide back up for the Pre-Production Coordinator when they are out of the office.
• Participate in American Humane related activities, events, and meetings.

Essential experience, knowledge, skills and abilities:

• Interest in animals and their protection and wellbeing.
• Bachelor’s degree preferred.
• Knowledge of film production processes and understanding of the entertainment industry preferred.
• Strong organizational skills, including the ability to set priorities, juggle multiple tasks, organize time effectively.
• Meticulous attention to detail.
• Skilled at coordinating complex travel arrangements.
• Outstanding interpersonal skills, including the ability to work both in groups and individually to meet goals and to develop strong working relationships with internal staff and external constituents.
• High degree of motivation and self-discipline with a strong work ethic.  Maintains a conscientious approach to work with the ability to meet tight deadlines, anticipate needs and be proactive in order to resolve issues.
• Excellent verbal and written communication skills, including proof reading and editing.
• Demonstrates sound judgment and discretion in handling confidential information.
• Commitment to providing high quality service through responsiveness to all requests and maintaining a professional demeanor always.
• Knowledge of and demonstrated proficiency in the use of software (FileMaker Pro, Windows, Microsoft Word, Excel, PowerPoint and Outlook) while also quickly learning systems and processes specific to the department.

Physical demands and work environment: 

• The position will be a hybrid position of remote and in-office work based out of the Studio City office.  Remote telework schedule is based on organizational policy, need and manager discretion.
• While performing the duties of this position, the employee will be regularly required to:
  • Sit for extended periods;
  • Look at and work off of a computer screen for extended periods;
  • Talk, hear and exchange information over the telephone, video call and in person.
• Staff bring personal pets to the office, so will need to be comfortable around animals, particularly dogs.
• Requires some evening and weekend work on a regular basis.

American Humane (AH) is an Equal Opportunity Employer with a commitment to fostering and growing diversity, equity and inclusion in the workplace and the humane space.

American Humane will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.

To apply, click here to submit resume and cover letter.