Philanthropy Systems Associate

COMPENSATION RANGE: $60,000 – $80,000 

ORGANIZATIONAL OVERVIEW

The Jewish Community Federation and Endowment Fund (the Federation) of San Francisco, the Peninsula, Marin and Sonoma Counties is a philanthropic catalyst, connecting Bay Area Jews – of all ages, backgrounds, and perspectives – to the power we have as a community to improve the world. We partner with donors, organizations, and foundations to address the pressing issues facing our community and develop innovative strategies that result in deep and lasting impact.

Our vision is a vibrant, connected, and enduring Jewish community that is a force for good locally, in Israel, and around the world. Our work is guided by the timeless Jewish values of kehilla (community), tzedakah (giving with just intention), and tikkun olam (repairing the world).

The Federation seeks highly motivated individuals with a variety of skill sets to build the next generation of Federation engagement. We are especially interested in forward-thinking, collaborative, and open-minded candidates who are willing to take risks, possess a high level of integrity, and model a positive attitude that inspires confidence.

POSITION SUMMARY 

The Philanthropy Systems Associate is a full-time, non-exempt position reporting to the Director of Data and Operations. This position will be responsible for ensuring efficient and effective operations and database management within the Philanthropy department.

ESSENTIAL FUNCTIONS OF POSTION

• Act as a liaison and connection point between solicitors (professional and volunteer) and the internal JCF team to resolve issues quickly and maximize service to donors and volunteers
• Facilitate donor acknowledgement letter and billing statement process for all gifts to the Campaign
• Provide support for all development activities
• Provide support for the departmental use of Raiser’s Edge and Salesforce databases, including production of pledge cards, various reports, maintaining data accuracy, etc.
• Participate directly in direct solicitation efforts, primarily by phone, direct mail, and email
• Responsible for a portfolio of donors for campaign solicitation and donor stewardship
• Primary point of contact for the Campaign line, answering Campaign e-mails, helping donors find answers about their account balances, subscriptions, opt outs, etc.
• Support the production of standard and custom reports, determining with development staff which reports are needed regularly (weekly, monthly, etc) and setting them up to allow self-service reporting by staff
• Supporting the building of custom reports for special projects, as needed
• Providing ongoing assistance to users, including developing and delivering targeted training to current and new users, and preparing tip sheets for commonly asked questions
• As appropriate and necessary, partner directly with the events team on logistics and event support

QUALIFICATIONS

KNOWLEDGE, SKILLS, ABILITIES

• Excellent communication and interpersonal skills
• Team player with the capacity to work independently and collaboratively in a fast-paced environment and across departments
• Flexibility, including willingness to work with a variety of staff members and move between projects at a fast pace
• Ability to prioritize and manage multiple tasks with accuracy, attention to detail and confidentiality
• Strong skills with Microsoft Office (especially Excel), Salesforce NPSP, Raiser’s Edge
• Passion for the Jewish Community Federation mission
• High achiever

EDUCATION AND EXPERIENCE

• Bachelor’s degree
• 3+ years of operations/development/fundraising or related experience

TO APPLY
Please send a copy of your resume with a cover letter. All applications and inquiries will receive a response and will be kept strictly confidential.

Salary commensurate with experience. Excellent benefits — medical, dental, vision, vacation, sick pay, holidays (including Jewish), and retirement plan.