Office and Member Services Coordinator

Junior League of Seattle
March 15, 2019
Seattle, WA
Job Type
4119 E Madison St


Organization Overview

Mission Statement: The Junior League of Seattle is an organization of women committed to promoting voluntarism, developing the potential of women, and improving communities through the effective action and leadership of trained volunteers. Its purpose is exclusively educational and charitable.


General Responsibilities

The Office and Member Services Coordinator is responsible for the daily operations of the JL Seattle headquarters office. This position reports to the President of the organization and the Director of Administration (a Board Director role) and supports the operational needs of the Board of Directors and the Executive Management Team.

This position will manage and maintain the JLS office facilities, as well as work with Active members of the JLS to fulfill the needs of the organization.

This role requires a degree of flexibility. Ideally, the candidate is a self-starter with an entrepreneur spirit, is adaptive to change and has excellent interpersonal skills to effectively work with a rotating all-volunteer leadership team and large member group. This person will be working to advance JL Seattle’s mission in the Greater Seattle community.

Specific Responsibilities

  • Operational Oversight: Efficiently maintains overall responsibility for the day-to-day administrative management of JL Seattle:
    • Facilitate an exceptional volunteer experience for all JL Seattle members
    • Manage day-to-day operations of JL Seattle headquarters
    • Ensure office equipment, technology infrastructure and aspects of the building are in good working order
    • Manage contract database and ensure contracts are executed per JL Seattle Handbook
    • Manage special projects including projects related to Membership, Fund Development, Technology, Community Service and other projects critical to the mission of JL Seattle, as needed
    • Participate in organizational budgetary meetings as necessary. Report on headquarters related expenses. Ensure adherence to budget.
    • Manage resource and activity plans to produce outputs and outcomes, reassuring Board of Directors, Executive Management Team, members and funders that the operation runs efficiently and smoothly
    • Attend and support large format general membership meetings. Attend monthly Executive Management Team evening meetings and others when required.
  • Facilities Management: Responsible for the maintenance of JL Seattle headquarters, including ongoing contracted work (groundskeeping, cleaning service, etc), rentals coordination, inspections, repairs and security issues:
    • Responsible for opening, closing and staffing of JL Seattle headquarters during business hours
    • Oversee the Building and Facilities Committee, serving as the face of headquarters building maintenance and managing property administration matters
    • Respond to building needs and act as primary contact for sub-contractors and service providers who help maintain the building and facilities. Ensure maintenance is performed and issues are resolved.
    • Act as primary contact with the alarm company and serve as a liaison for after–hour alerts
  • Organizational Steward: Represent and uphold the JL Seattle brand values, build relationships with key stakeholders and support the organization’s mission:
    • Maintain strong internal and external relationships, including acting as steward for JL Seattle within the Greater Seattle community
    • Facilitate collaboration with other area non-profits who align with JL Seattle mission and advocacy area(s)
    • Attend periodic community events during the work day as part of JL Seattle stewardship
    • Maintain strong internal and external relationships, with Board of Directors, current and past members, all volunteers, community partners, contractors and tenants

Required Skills:

  • 5+ years’ experience in non-profit operations management
  • Exceptional customer service skills
  • Demonstrated building and facilities management skills
  • Strong team player who can work collaboratively across the organization
  • Planning, resourcing and monitoring skills
  • Capability to interface with contract resources and motivate compliance with policies
  • Strong computer skills, Microsoft PowerPoint, Excel, Word, QuickBooks, Office 365, ability to learn proprietary member platform Digital Cheetah (member and donor database)
  • Effective facilitating, managing and team coordination skills
  • Understanding of business fundamentals
  • Adaptive to change
  • Outstanding written and verbal communication skills


Required Education: Bachelor Degree required. Non-profit management, business operations or related field preferred.

How To Apply

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