Mentoring Program Coordinator

The Mentoring Program Coordinator oversees the development and implementation of the youth mentoring program, which matches adult volunteer mentors with youth in a one-to-one relationship. The Mentoring Coordinator ensures program quality and performance related to recruiting, screening, matching, monitoring and closing the relationship with the mentor and mentee, and the mentor program coordinator communicates with the mentor, parent/guardian and mentee throughout the relationship. Reporting to the Director of Programming, the mentoring program coordinator position is classified as exempt and is responsible for overseeing all aspects of the mentoring program.

The mentoring program coordinator will carry out the responsibilities of the position as defined below:

Duties

Mentor & Mentee Recruitment & Onboarding (Approximately 40% Time)

The Mentoring Program Coordinator will advance the systems and manage the implementation of the mentoring program’s mentor and mentee recruitment and onboarding processes with an emphasis on:

• Enhancing and overseeing the implementation of an ongoing mentor recruitment plan including the development of annual recruitment and quarterly activity plans, development and distribution of program marketing materials, presentations to targeted organizations and ensuring a presence at key community events
• Ensuring timely response and support to mentor, mentee and parent/guardian inquiries and concerns throughout the recruitment and onboarding process
• Implementing program policies and procedures for the mentor and mentee screening ensuring the safety and confidentiality of program participants
• Administering mentor, mentee and parent/guardian orientation, trainings and matching activities that align with the mentoring program manual and help to advance the program outcomes for mentees

Mentor & Mentee Monitoring and Support (Approximately 40% Time)

To ensure the success of the relationship, achievement of program outcomes and retention of mentors and mentees the mentoring program coordinator will:

• Supervise the participation of mentors and mentees in the mentoring program
• Manage the planning and implementation of mentor and mentee group events and activities that include capacity building opportunities for mentors
• Plan and implement retention strategies and recognition activities for program participants
• Implements a regular check-in schedule with mentors, mentees and parents/guardians and make referrals to other Mile High 360 programming and wrap-around services
• Coordinates the administration of Mile High 360’s program evaluation activities for the mentoring program and guides relationship closure

Program and Organizational Development (Approximately 20% Time)

To advance the development, implementation and integration of the mentoring program within Mile High 360’s community, the mentoring program coordinator will:

• Develop and manage relationships with schools, corporations and community-based organizations to support mentor and mentee recruitment and program implementation
• Build a strong working relationship with staff, volunteers and committee members
• Maintain and update the program’s policy, procedure and program manual as needed
• Attend conferences and trainings to increase knowledge of research and evidence-based practices in mentoring, youth development and volunteer management
• Complete other duties and support other Mile High 360 departments and initiatives as needed

Qualifications:

• Bachelor’s degree preferred with emphasis in social work, psychology, volunteer management, and/or education
• Five years’ experience in mentoring, youth development and/or volunteer management
• Experience working within nonprofits, community organizations and/or schools preferred
• Extremely strong organizational, writing, verbal and interpersonal skills
• Creativity and flexibility are essential in assuming significant responsibility
• Have sound judgment and the ability to supervise mentors in the field
• Experience working in racially, ethnically and socioeconomically diverse urban communities preferred
• Ability to function independently and as part of a team
• Proficient in Microsoft Office Suites, Google email docs, sheets & calendar and internet usage
• Bilingual in English & Spanish in speaking, reading and writing preferred

 Additional Requirements

• Able to work some evenings and weekends
• Current driver’s license and a clean driving record
• A criminal background check including fingerprint clearance
• Enthusiastic interest in supporting the mission of Mile High 360

 Compensation:

Starting salary range: $48,000-$50,000 per annum, plus health benefits that includes health, vision and dental.

Please submit a cover letter and résumé to Natalie A. Martinez at nataliem@milehigh360.org by November 5, 2021. Start date of January 5, 2022.