Manager – Fundraising & Communications Data Strategy

Manager – Fundraising & Communications Data Strategy

Position Summary:
We have an exciting opportunity to join our team as a Manager – Fundraising & Communications Data Strategy.

The Manager, Fundraising & Communications Data Strategy is a key member of the Digital Strategy and Direct Response Team, responsible for the acquisition, engagement, and retention of a wide range of constituents. This position will support the expansion of the institutions donor base by ensuring more effective constituent communication based on a fully integrated data strategy. They will leverage data-driven decision-making in all aspects of large-scale communication execution and future planning.

As a year round high performance fundraising operation, we are driven by a commitment to excellence, striving not only to meet goals but surpass them. NYU Langone Health supports the values of diversity, equity, and inclusion and ensures that they are reflected in all aspects of our work. We foster a culture of the highest ethical standards, trust, and honesty.

Job Responsibilities:

• Gather requirements and execute data list pulls for all donor communications and events using Blackbaud CRM’s Marketing Effort function.
• Serve as the departmental liaison between fundraising teams and Data Systems to ensure mass communications & special events data list plans coincide with overall departmental strategy.
• Coordinate with key internal teams to ensure communications data list plans follow departmental, organizational, and legal requirements & regulations.
• Support fundraising teams in developing audience inclusion and exclusion criteria for communication data list pulls.
• Clarify data needs with requestors to ensure data list requirements are accurate.
• Ensure excellent data integrity. Perform quality control checks throughout the data list pull process to ensure accuracy at each step.
• Research, develop and implement best practices for data list pull process.
• In collaboration with other teams across Development, provide input on the development of reports that inform donor communications and engagement strategies.
• Perform other duties as assigned.

Minimum Qualifications:

• To qualify you must have a Bachelors Degree required, with 5-7+ years of experience in a university/medical center/healthcare/non-profit or comparable corporate setting.
• High degree of computer literacy required, specifically knowledge of MS Office package, including Outlook, Word, PPT, Excel and Advance.Excellent organizational skills and impeccable attention to detail.
• Superb communicator in both writing and speech, with major phone and in-person communications skills.
• Ability to manage numerous projects simultaneously in a fast-paced work environment.
• Excellent listening and problem-solving skills.
• Possesses: intellectual curiosity, kindness, integrity, and a sense of humor, even and especially in times of stress.
• Ability to work both independently and as part of a team .
• Adaptability and openness to criticism.
• Sense of urgency in completing projects.

Preferred Qualifications:

• Advanced proficiency in Blackbaud CRM, Luminate Online
• Bachelor’s degree and 5-7+ years of relevant experience in a fundraising setting required.
• 1 year of management experience preferred
• Knowledge of non-profit healthcare philanthropy and direct response
• Fundamental understanding of relational database design, data queries, and reporting systems
• Ability to identify and gather all requirements at the outset of a project
• Ability to create meaningful data deliverables that also communicate rationale and processes to others
• Advanced proficiency in Microsoft Excel
• Unmatched planning, time management, and organizational skills
• Excellent writing, communication and interpersonal skills
• Thrives in a fast-paced, deadline-driven environment; adaptable and flexible to ever-evolving schedules
• Ability to work independently and as a collaborative team member
• Excellent analytical and critical thinking skills with outstanding resourcefulness and creative approach to problem solving
• Ability to build relationships and work cross-functionally across the
• Development department, other NYULH departments, and external contractors or vendors. Develops and enhances these relationships through authenticity, professionalism and trust.
• Experience with direct marketing best practices, data strategy, fundraising metrics, and file segmentation techniques
• Facilitates understanding through listening and crafting and delivering messages that meet the needs of different audiences.
• Takes ownership of opportunities, challenges and decisions to drive work and the organization forward.
• Qualified candidates must be able to effectively communicate with all levels of the organization.

NYU Langone Health provides its staff with far more than just a place to work. Rather, we are an institution you can be proud of, an institution where you’ll feel good about devoting your time and your talents.

NYU Langone Health is an equal opportunity and affirmative action employer committed to diversity and inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration without regard to race, color, gender, gender identity or expression, sex, sexual orientation, transgender status, gender dysphoria, national origin, age, religion, disability, military and veteran status, marital or parental status, citizenship status, genetic information or any other factor which cannot lawfully be used as a basis for an employment decision. We require applications to be completed online.

If you wish to view NYU Langone Health’s EEO policies, please click here. Please click here to view the Federal “EEO is the law” poster or visit https://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm for more information.
NYU Langone Health provides a salary range to comply with the New York City Law on Salary Transparency in Job Advertisements. The salary range for the role is $73,770.80 – $90,395.38 Annually. Actual salaries depend on a variety of factors, including experience, specialty, education, and hospital need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.

To view the Pay Transparency Notice, please click here

We require all applications to be completed online.