Immigrant Family Support Coordinator

The Immigrant Family Support Coordinator is responsible for providing culturally and linguistically appropriate post release services to unaccompanied children (UC) and their families.

Duties and Responsibilities

• Develop individualized case plans for unaccompanied children, with particular attention to culture, language, and special circumstances.
• Provide information, education, referrals, outreach, advocacy, and support to ensure that each child receives the services they require.
• Assess the safety and appropriateness of the home placement on an ongoing basis using child welfare principles and social work best practices.
• Conduct calls, interviews, and home visits, using child welfare principles and social work best practices.
• Build a network of local pro bono legal resources and service providers including medical, educational, metal health, and trafficking victims assistance programs
• Enroll unaccompanied children in services, facilitate access and remove barriers to those services, and track each child’s progress via an online database.
• Maintain accurate and complete case files by updating database regularly, submitting reports, and managing physical case files.
• Participate in regular training and communication sessions with on-site supervisor and off-site casework supervisor.
• Perform all other duties assigned by supervisor.

Minimum Qualifications

• Bachelor’s degree (BSW) or BA in education, counseling, psychology, sociology, or other behavioral health equivalent.
• Minimum of two years’ experience in case management, preferably working with, serving, and advocating on behalf of immigrant children and families.
• Fluency in Spanish is required; proficiency in additional languages a plus.
• Must have a valid driver’s license, insurance, a clean driving record, and personal transportation; position requires frequent local and long distance travel with limited notice.

Desired Skills/Qualifications

• Demonstrated experience implementing child welfare programs and policies, evaluating child placements, conducting home study assessments and ensuring family preservation is preferred.
• Extensive knowledge of the local resources available to immigrant communities.
• Excellent organizational, verbal, written, and interpersonal communication skills and ability to prioritize duties in a fast-paced environment.
• Dedication to the human rights of refugees, immigrants, asylum seekers and displaced people.

Please send your resume and cover letter to ssuter@iine.org

*Spanish Fluency is a REQUIREMENT for this position.*