Family Advocate

Family Education and Resource Center
Published
September 14, 2018
Location
Oakland, California
Job Type
Contact Name (not public)
Juanita Florido
Address
440 Grand Avenue, Suite 360

Description

If you are, or have been, a family member/primary caregiver responsible for, or closely involved in the life of a loved one with a serious mental illness or emotional disturbance (adult or child) whether biologically related or not, The Mental Health Association of Alameda County encourages you to apply for a full time, benefitted position currently available with its program. Seeking persons with ‘PERSONAL LIVED EXPERIENCE’ that now drives their passion for serving other family members/caregivers needing hope and support.  No ‘on the job’ experience in the mental health field is required; however there is an extensive three month (minimum) Family Advocate training curriculum to be completed prior to working with families.

 

THE PROGRAM

The Family Education and Resource Center (‘FERC’) is a family/caregiver-centered program that provides information, education, and support services to family/caregivers of children, adolescents, transitional age youth, adults, and older adults with serious emotional disturbance or mental illness living in all regions of Alameda County. These services are provided in a culturally competent manner, reaching out to people of various ethnicities and language groups. The FERC is a component of Alameda County’s Community Services & Support plan, funded with Mental Health Services Act (MHSA) dollars and operated by the Mental Health Association of Alameda County (MHAAC) under contract with Alameda County Behavioral Health Care Services.

 

ESSENTIAL DUTIES:

Under the supervision and guidance of the Program Supervisor, Family Advocates’ duties may include, but are not limited to the following:

* Assist family/caregivers in navigating the complex behavioral health care system in Alameda County

* Support family/caregivers by phone or by in-person consultation

* Provide a full range of information, support, encouragement, advocacy, and referral to appropriate community resources, and related services in order to assist the family/caregiver in coping effectively with immediate and/or long-term situations.

* Attend, facilitate and/or support family /caregivers self-help groups, existing family support groups and family peer support efforts.

* Document key components of calls and activities (database, logbooks, etc.)

* Actively participate in liaison role with key partners such as NAMI affiliates (attend meetings, coordinate trainings, etc.)

* Active involvement in community outreach (e.g. table at health fairs, schools, and other public venues, etc.)

 

QUALIFYING EXPERIENCE:

CURRENT OR PREVIOUS EXPERIENCE AS A FAMILY MEMBER/PRIMARY CAREGIVER RESPONSIBLE FOR, OR CLOSELY INVOLVED IN THE TREATMENT OF, AN INDIVIDUAL HAVING AN EMOTIONAL DISTURBANCE OR MENTAL ILLNESS (CHILD OR ADULT), WHETHER BIOLOGICALLY RELATED OR NOT.

 

Personal Knowledge/experience of:

* What it takes to be a family member/primary caregiver of someone with a serious emotional disturbance or mental illness.

* The issues associated with having a family member with a serious emotional disturbance or mental illness as well as the physical, psychological, and emotional stressors which often accompany this experience

* Advocating on behalf of a family member (child or adult) to obtain services and/or assistance.

* Direct/personal experience navigating the behavioral health care system as the family member/primary caregiver of a child, adolescent, young adult, adult, or older adult.

 

Desirable or Highly Desirable (but not required) Qualifications:

* Familiarity with the behavioral health care services in Alameda County (highly desirable);

* Bilingual and/or bicultural (highly desirable); reflecting the communities we serve.

* Familiarity with the National Alliance on Mental Illness (‘NAMI’) and/or CA United Advocates for Children and Families.

* Graduate and/or trainer of the NAMI Family to Family Education Program or other NAMI signature educational and/or support program or the United Advocates for Children’s EES Training.

 

Other Requirements:

Must have a motor vehicle available for daily use, possess a valid California driver’s license, carry vehicle liability insurance, and have an acceptable motor vehicle report, as determined by MHAAC’s insurance broker.

 

HOURS OF WORK: This is a full-time position. Mon – Fri: 9AM-5PM; some evenings and weekends.

 

WORK LOCATION: Alameda County. Exact office location - to be determined; FERC Main office is in Oakland, and satellite offices are in Livermore, and Fremont.

 

SALARY: $3,520 per month (DOE). Employee benefits include vacation and sick leave and employer-paid health/dental insurance.

How To Apply

To apply, download application from www.askferc.org.

Do not click on the Apply online button.

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