Donor Relations Specialist

Position Function: Responsible for building and maintaining relationships with top annual giving donors who have the capacity to give $1,000 – $5,000 annually, including prospect research, cultivation, solicitation, and stewardship.  Assists with small group events designed to increase donors’ engagement and understanding of the mission of ACH Child and Family Services.  Coordinates Community Ambassador (former Board and Auxiliary member) events. Helps with annual donor-centered fundraising events.  Requires sensitivity to the service population’s cultural and socioeconomic characteristics.

Education Requirements:  Bachelor’s Degree required, preferably in a business, communication, or liberal arts field.

Experience Requirements:    Must have two or more years of demonstrated nonprofit fundraising experience including working directly with individual donors.  Demonstrated organizational skills and verbal and written communication skills.  Understanding of constituent software required.

Functional Requirements:    Must demonstrate the ability to work cooperatively and in a team environment to achieve common goals through collaboration and the sharing of information. Must possess excellent customer service and interpersonal skills.  Must be highly organized, detail oriented, demonstrate excellent time-management skills, initiative, and able to multi-task and work independently.  Must demonstrate command of Microsoft Word, Excel, and PowerPoint.

Working Conditions:  Heavy computer usage, administrative and clerical functions in a “team” office environment, attendance at public functions, and some evening and weekend work required. Lifting files and office supplies required, up to 25 pounds.

Exposure to Confidential Information:  Maintain confidentiality and follow policies related to volunteer, personnel, and client records. Uphold the Donor Bill of Rights.

Key Expectations/Responsibilities:              

• Works with Major Gifts Director and Chief Development Officer to set annual fundraising goals for major gifts, then builds tactical plans to achieve those goals.
• Responsible for the identification, cultivation, solicitation, and stewardship of annual donors with a capacity to give $1,000-$5,000 per year.
• Manages a portfolio of 100 or more donors and prospects, including research and written moves management plans.
• Responsible for face-to-face visits with donors
• Support Major Gifts Director in designing and executing group donor engagement opportunities.
• Coordinates group and individual tours for donors and prospective donors.
• Participates in regular portfolio and prospect review sessions with Major Gifts Director and Chief Development Officer.
• Assists with annual donor-centered events, including Lend A Hand, Hoot ‘n Holler, and appreciation event.
• Coordinates Community Ambassador engagement events.
• Work effectively with program representatives to gain program knowledge to share with donors and to secure program staff assistance with tours.
• Support Major Gifts Director on other special fundraising initiatives as assigned.
• Attends continuing education programs and online training to increase knowledge of the work of ACH and to gain increased fundraising expertise.

Please apply online at https://achservices.org/en/about-ach/join-the-team/