Director of Houston Community Outreach

Director of Houston Community Outreach

Director of Houston Community Outreach 150 150
Exceptional Lives
September 30, 2022
Job Type


Director of Houston Community Outreach 

Exceptional Lives is a not-for-profit organization that encourages and guides families and providers caring for children with disabilities by offering information, advocacy and skill-building tools, and connections to other caregivers. We support family resiliency through clear, compassionate guidance grounded in our own personal experience.

We envision a world in which families raising children with disabilities become effective advocates for their children because they are informed about and able to access the resources and benefits they need to help their children thrive.

We create resources and tools for families throughout the U.S. Our focus has been on Louisiana and Massachusetts, and we are now launching a new project with the Houston Independent School District (HISD). Our team is passionate about supporting families as a way of ensuring equitable outcomes for children with disabilities. You can learn more about us on our website, Instagram, and Facebook.  

Location: This is a remote position based in Houston, Texas.


  • Identify needs, trends, and concerns among HISD parents and caregivers of children with disabilities
  • Conduct outreach at events and meetings and through social media to connect with families of HISD special education students
  • Identify and build partnerships with community-based providers and organizations that support children with disabilities
  • Build relationships with leadership and special education teams at schools throughout HISD
  • Recruit and maintain relationships with a cohort of parents and caregivers for the Houston Family Feedback Team
  • Engage regularly with other Houston-based organizations and individuals to build connections and increase visibility
  • Represent Exceptional Lives with schools, government agencies, community leaders, and foundations 
  • Seek out Foundations and other potential funding sources 
  • Manage contractual relationship with HISD 
  • Support or lead in-person and online presentations, webinars, and focus groups in English and Spanish


Personal experience: You are a parent of a child with a disability, an adult with a disability, or you have experience navigating the Special Education system or other systems and services designed to support children with disabilities.

Communication: You are a clear and concise communicator in both written and verbal communications. You naturally engage in active listening and are able to adapt your communication style to different audiences and situations. You are comfortable and confident meeting and presenting to groups ranging from government leaders to local parents or your Exceptional Lives’ colleagues.

Critical thinking: You are a strategic thinker and enjoy the challenge of finding solutions. You see problems as obstacles to be conquered and mistakes as opportunities to learn and grow. You appreciate both giving and receiving feedback. You follow up on feedback to ensure positive outcomes.

Curiosity and empathy: You are naturally curious and eager to keep an ear to the ground to understand the changing needs of families of children with disabilities. You have personal insight into the joys and challenges of these families and are able to address this from a place of empathy.

Commitment to the mission and values: You identify with the problem that Exceptional Lives is trying to solve. You are determined to listen to, integrate, and amplify the voices of adults and children with disabilities in all of our work. You are deeply committed to diversity, equity, inclusion, and accessibility.

Team player: You are comfortable working as part of a small team where each of us wears multiple hats, depending on need. You are happy to roll up your sleeves and do whatever is needed to get the work done.

Creativity and persistence: You are excited to tackle a problem from multiple angles and are not easily discouraged by set-backs.

You are also:

  • Fluent in English and Spanish 
  • A resident of Houston with knowledge of the city and its’ communities
  • Knowledgeable about the Houston Independent School District
  • Experienced (at least 5 years) in non-profit or education work involving outreach and program management
  • Skilled at building and maintaining strong relationships 
  • Able to work well with a remote, collaborative team
  • Highly organized and able to work independently
  • Proficient with MS Office
  • A US Citizen or active green card holder
  • Willing to undergo a background check (convictions are not an automatic disqualification)

Bonus points if you:

  • Have experience with HISD as a staff member or as a parent or caregiver
  • Enjoy blog-writing, videography, graphic design, or photography

Benefits and Anything Else Worth Mentioning

This position is 32 hours per week and includes full benefits. Exceptional Lives operates on a 4-day (M-Th) workweek. Salary range is $75-87k, depending on experience.

Exceptional Lives values the contributions of our team members and this is reflected in our culture. We care for each other as people as well as colleagues. We are a highly collaborative team and are committed to professional development.

Exceptional Lives is committed to providing equal opportunities and to non-discrimination. It is our policy to ensure that all individuals with whom we are in contact are treated without regard to age, color, disability, gender, marital status, national origin, religion, sexual orientation, expression, gender identity, ancestry, marital status, citizenship status, or veteran status. Please read our statements of equity and inclusion for more about our values.

How To Apply

To apply, please send a resume to

Applicants of color and applicants with disabilities strongly encouraged to apply.