Day Center Host

Aurora Commons
March 4, 2021
Seattle, WA
Job Type
Contact Name (not public)
Elizabeth Dahl


Agency Summary:

Aurora Commons is a welcoming space for our unhoused neighbors to rest, prepare a meal, connect to resources and collectively create a healthy and vibrant community. We seek to be a space for authenticity and conversation, to bring the wider community to the table to learn from one another, to be transformed by one another, and to share life.

Position Summary:

As an Aurora Commons Host, the primary function is to create a welcoming environment and offer radical hospitality for our unsheltered community. Hosts help to connect the Aurora Commons community to in-house and partner resources and community advocates while maintaining a clean, safe, and inviting environment. Aurora Commons is operating in a modified format due to COVID-19. We are offering limited access to our space at 25% capacity, offering supplies and food through the front door, and allowing people to come inside on a limited basis to access the clothing closet, restrooms, and advocacy including emergency assistance. People who access the space are required to wear a mask covering their nose and mouth and have their temperature checked. This is a temporarily adjusted model that is fast-paced and requires the staff to be on their feet for the majority of the 5-hour shift. We are able to be present for face-to-face interactions with our unhoused neighbors by using personal protective equipment and limiting close interactions. We will remain open this way until we can re-open our doors safely. We are seeking a person who is willing to be hired into a modified Host position and transition with us back into a more "normal" routine with further Host training. As an Aurora Commons Host, the primary function is to create a welcoming and hospitable space for our unhoused neighbors. Hosts help to connect Aurora Commons guests to in-house and partner resources and community advocates while maintaining a clean and inviting environment.

  • Foster a sense of belonging by treating all people who access our space with dignity and respect, greeting our unhoused neighbors with warmth and kindness.
  • Maintain a supportive, welcoming, and inviting presence at all times and proactively work to build rapport through authenticity and care.
  • Treat every person with dignity and with an awareness of cultural differences, assuring Aurora Commons commitment to cultural diversity and inclusivity exceeds expectations.
  • Connect unhoused neighbors to appropriate resources and bridge people to our community advocacy team as needed.
  • Distribute food, hygiene, personal care items, bus tickets, and resource info.
  • Assist in the scheduling of laundry, clothing closet, and bathroom usage.
  • Mediate conflicts and model appropriate problem-solving strategies.
  • Enforce Aurora Commons Rules and Procedures utilizing a Trauma-Informed approach.
  • Basic maintenance, organization, and maintaining a high standard of facility cleanliness and safety in accordance with Public Health and CDC recommendations.
  • Arrive on time and complete set-up of the space prior to opening and ensure closing checklist is completed after each day of operation.
  • Track daily attendance and maintain the daily, bus tickets, and laundry list logs.
  • Attend and participate in all in-service training and meetings.
  • Work cooperatively with coworkers, neighbors, and volunteers.
  • Other duties as requested by supervisor and leadership staff.

Minimum Qualifications: 

  • Previous work experience in a comparable, social service environment, such as a homeless shelter, transitional housing, multi-service center, or other direct human services provision.
  • Ability to effectively interact with neighbors, co-workers, and volunteers with diverse ethnic and cultural backgrounds and treat each individual with respect, dignity, and compassion.
  • Excellent communication skills, including a ‘person-centered’ approach.
  • Knowledge of homelessness and resources.
  • Ability to work effectively with a team.
  • Flexibility to accommodate a variety of work tasks.
  • Demonstrated abilities and experience in successful conflict resolution.
  • Ability to lift up to 35 pounds.
  • Ability to perform physical work.
  • Ability to stand or walk during the majority of 5-hour work shift.
  • Ability to work in a busy, fast-paced, sometimes stressful environment.
  • Basic computer skills.

Desired Qualifications: 

  • Experience in Mental Health Field
  • Familiarity with harm reduction.
  • Bilingual
  • AA, BA, MA, or another degree in a related field


Aurora Commons is committed to diversity in the workplace and promotes equal employment opportunities for all staff members and applicants. The Agency will not discriminate against any employee or applicant for employment on the basis of race, creed, color, sex, sexual orientation, age, national origin, marital status, or the presence of any sensory, mental or physical disability in any employment practice, unless based on a bona fide occupational qualification.

How To Apply

Submit Resume and Cover Letter to Executive Director, Elizabeth Dahl,

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(Resume, Cover Letter, etc)

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