Communications Director

Cholangiocarcinoma Foundation
March 2, 2021
Job Type
Contact Name (not public)
Alli Ward


The Communications Director will be responsible for CCF's management and oversight of the Foundation's communications strategy as well as being an efficient, effective, and prolific content creator. The Communications Director will be responsible for writing and editing content for many audiences, including medical professionals, researchers, patients, donors, media, and the general public. The Communications Director will be responsible for preserving and honing the organization's voice across various communications channels, including video, digital and printed materials, online, and external publications. He/she must be proficient at research, editing, and critical thinking skills, as well as being an excellent writer. The Communications Director must be adept at translating complex scientific and medical information into content that can be read and understood by lay audiences.

The Communications Director will manage a team responsible for the organization's public relations, marketing, digital presence, and overall communication activities aligned with the Foundations' mission, vision, and goals.  He/she must be creative, tech-savvy, organized, energetic, proactive, and detail-oriented.  The ability to think strategically, multitask, manage projects from inception to completion, communicate effectively, troubleshoot problems, meet deadlines, and respond to competing priorities is critical in this role.

About Cholangiocarcinoma Foundation

Cholangiocarcinoma Foundation's (CCF) mission is to find a cure and improve the quality of life for those affected by cholangiocarcinoma (bile duct cancer).  Founded in 2006, in Salt Lake City, UT, by a family who lost a loved one to cholangiocarcinoma, CCF has grown to become the leading global resource in research, education, and public awareness. The organization's core values are patients first, collaboration over competition, innovation, and urgency. The organization is virtual with team members in nine states.


Marketing, Communications, and Public Relations

  • Develop and manage strategies for marketing and communications
  • Create and manage a robust public relations plan
  • Manage media relations
  • Design and produce a wide array of creative and useful print materials for all departments
  • Improve stakeholder outreach and information sharing through effective use of website, newsletters, social networking, and public relations
  • Develop promotional campaigns to increase media presence
  • Ensure effective and consistent messaging and branding
  • Manage the effective implementation of best practices for tracking, measuring, and evaluating communication strategies and activities, including social media and public relations
  • In coordination with the Director of Design and IT, focus on SEO and other ways to optimize outreach and research emerging technologies, tools, and best practices and recommend solutions


  • Monitor assigned projects to ensure that goals and objectives are completed according to schedule
  • Manage a current staff of two highly skilled professionals with the opportunity to increase staffing in the future.
  • Effectively manage vendor relationships
  • Create and manage a budget for the communications department
  • Maintain and improve knowledge through professional associations, conferences, and seminars
  • Other duties as necessary


  • Bachelor's degree in Communications, Marketing, Business or a related field from an accredited university
  • Minimum five years' experience in a non-profit setting
  • Experience in health-related field preferred but not required.
  • Ability to communicate effectively, persuasively, and with empathy in oral and written communications
  • Proficiency in Microsoft Office, Adobe, Asana, and other project management and communication tools
  • Preferred proficiency in InDesign, Illustrator, and PhotoShop, Constant Contact, and video conferencing
  • Strong knowledge and application of online communications strategies
  • Ability to manage multiple campaigns, projects, and tasks on an ongoing basis a must


  • Creativity, strategic thinking, and careful attention-to-detail
  • Works cooperatively in a team setting with a 'can do' attitude
  • We are a virtual organization. This requires team members to have personal accountability and self-motivation as well as flexibility, adaptability, and agility in performing their job
  • Other duties as assigned


Salary Range: $65,000 - $75,000
Benefits: Health, Life, Disability Insurance, 401(k), and PTO


The Foundation is operated as a virtual organization. Therefore, residency in Salt Lake City, UT, is not a condition of employment. The selected candidate will be required to travel to Utah for meetings and throughout the U.S. as part of his or her role.

How To Apply

To apply, send resume, cover letter, and salary requirements to

All applications must have a resume, cover letter, and salary requirements to be considered

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