Chief Executive Officer

Advance CHC
September 13, 2020
Raleigh, North Carolina
Job Type
Contact Name (not public)
Aubrey Williams





Position Title: Chief Executive Officer

Reports to: Board of Trustees

FLSA Status: Exempt

Location: Raleigh, NC

Revised: April 2020

Organization Overview

Advance Community Health Center was founded over 45 years ago and continues to carry out its mission of providing access to quality medical, dental, behavioral health, nutrition and pharmacy services to the low-income, uninsured and underserved community members living in Wake and Franklin counties. With locations in Fuquay-Varina, Apex, Cary, Louisburg, SE Raleigh and an operating budget of $20 million it is a part of a nationwide network of 1400 Federally-Qualified Health Centers established in the late 60’s during the War on Poverty. In North Carolina, there are 41 Federally Qualified health centers serving 550,000 North Carolinians and generating over 940 million in economic activity.



The CEO is the leader of the organization, establishing a vision for Community Impact that is achieved through the efforts of a diverse team of high-performing leaders, staff and volunteers alike. The CEO is the Chief Mobilizer; s/he leverages the power of relationships and networks, and works across private, public and corporate sectors to improve conditions in the community. The CEO possesses a high level of broad business and management skills and is effective at generating resources and financial support for the organization. The CEO is dedicated to shared and measurable goals for the common good – creating, resourcing, scaling and leveraging strategies for broad investment and impact. The CEO is the steward of the brand and understands his/her role in growing and protecting the reputation of Advance Community Health Center. S/he is responsible for building trust in Advance Community Health Center and its relevance in the community. S/he values network and strives to leverage Advance Community Health Center’s breadth of community presence, relationships, and strategy.



The major responsibilities of this position include, but are not limited to:

Community Impact

The CEO is responsible for the overall impact of this Advance Community Health Center on the community, with particular emphasis on increasing its capacity to drive the impact agenda. The CEO is expected to be an active member of a civic club and serve as an active Board Member within the community. The CEO works closely with the Board to craft and adapt the strategy to achieve this increased impact, including raising the funds to support it. S/he will establish and build relationships with top leaders in the community, including those representing the highest levels in business, government and non-profit sectors


Resource Development

The CEO is charged to drive key results in fundraising; to identify, cultivate and solicit prospective donors and key leaders of prospective new corporate partners; to leverage personal and professional contacts and relationships into fundraising opportunities; and to promote a culture of fundraising in the organization, both at the staff and board level.



Strategic Management

The CEO serves as the principal resource to the Board of Trustees and its key committees and gives strong direction in policy formulation and interpretation. S/he partners with the Board of Trustees and the Senior Leadership team to craft organizational goals and develops strategies to ensure that they are achieved. S/he ensures coordination and alignment of all Advance Community Health Center activities to strategic direction in the areas of community impact, resource development, and staff alignment.


Organization Management

The CEO is accountable for building and leading high-performing teams, ensuring all teams are aligned and collaborating to achieve organizational results. S/he maintains accountability for the operational and fiscal integrity of the organization within policies set by the Board of Trustees. The CEO assesses organizational capacity to implement strategies and identify gaps in systems and staffing; directly supervises Senior Leadership positions and establishes individual goals; works with the Chief Financial Officer to manage organizational spending, monitor budget compliance, and mitigate financial risks; and ensures that goals of inclusiveness and diversity among staff and volunteers are met.



  • Substantial experience working in the nonprofit sector (FQHC experience is desirable) and interacting with volunteers and diverse Alternatively, extensive senior strategic leadership experience in the management of organizations of comparable size and mission.
  • Expertise on issues relevant to the
  • Ability to command the confidence and respect of
  • A demonstrated track record of promoting diversity and an ability to build collaboration with the community at
  • Experience for 7-10 years in a Senior Strategic Leadership required, 3 years in role may substitute for an Advanced degree
  • Experience in or across multiple sectors, including nonprofit, public and corporate
  • Experience in developing partnerships, building teams and conflict
  • Experience in building revenue and increasing philanthropic
  • Must demonstrate a high level of intelligence and intellectual curiosity and a desire to explore new ideas and innovative approaches to solving


S/he has unquestioned integrity; a long term perspective; a strong sense of accountability; a practical ability to get things done; wisdom and good judgment; a fair and thoughtful approach to management, combined with the flexibility and courage to shift direction and experiment with new initiatives; excellent verbal and written communication skills; a high energy level and sense of humor.


Education Background

Undergraduate degree required. Training, experience or Advanced degree preferred in business, public administration, or not for management. Experience for 7-10 years in a Senior Strategic Leadership required, 3 years in role may substitute for an Advanced degree.



Under normal conditions, work is in an office setting. The CEO must be able to lead his/her team as they work long hours in outdoor activities several times a year. There is regularly a need to meet after or before normal business hours. Must be able to sit and stand for extended periods of time. Must be able to lift 50 pounds.




  • Mission-Focused: Catalyze others’ commitment to mission to create real social change that leads to better lives and healthier This drives their performance and professional motivations.
  • Relationship-Oriented: Understands that people come before process and is astute in cultivating and managing relationships toward a common
  • Collaborator: understands the roles and contributions of all sectors of the community and can mobilize resources (financial and human) through meaningful
  • Results-Driven: Dedicated to shared and measurable goals for the common good; creating, resourcing, scaling, and leveraging strategies and innovations for broad investment and
  • Brand Steward: Steward of the brand and understands his/her role in growing and protecting the reputation and results of the greater
  • Visionary: Confronts the complex realities of the environment and simultaneously maintains faith in a different and better future, providing purpose, direction, and
  • Team-Builder: First ensures that the right people are in the right roles at the right times; fostering commitment, trust, and collaboration among multi-cultural leaders and
  • Outward Turning: Understands the dynamics of local, regional, and national environments, and works on an agenda rooted in the community’s own perception of its needs and
  • Business Acumen: Possesses a high-level of broad business and management skills and is effective at generating financial support for the
  • Network-Oriented: Values the power of networks; striving to leverage Advance Community Health Center’s breadth of community presence, relationships, and


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